Dispatcher

About the role

This position is responsible for the dispatch function, coordinating with vendors/customers, fleet drivers, third party carriers, customer service, and sales. It is also the dispatch position duty to process ship tickets in a timely manner, as well as closely monitor and track trucks from the start of the order to the point of completion.

Responsibilities

• Coordinate and process shipment requests from customers, customer service, and sales
• Prepare delivery paperwork and related shipping documents
• Enter/revise orders into system based on ship requests from customers
• Check and review inventory availability and communicate any issues
• Maintain shipping information using Oracle Transportation Management software including carrier assignment, rating accuracy, scheduling, and equipment requirements
• Prepare and review loading/unloading, daily shipping reports, and delivery logs
• Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment
• Display a professional and courteous attitude to customers, drivers, co-workers, supervisors, and the public at all times
• Communicate delivery times to customers and notify them of any issues
• Coordinate with production and sales team to expedite and trace shipments
• Audit and edit driver logs to ensure compliance with DOT and government regulations
• Confirm Freight Purchase orders nightly
• Other duties and responsibilities as assigned

Requirements

To perform this job successfully, an individual must be able to satisfactorily accomplish each essential duty. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

• High School diploma or equivalent experience in related function
• Bilingual in English and Spanish preferred
• Logistics experience with working knowledge of DOT regulations, scheduling of internal fleet equipment, and third-party carriers preferred
• Strong language, mathematical, and computer skills
• Excellent communication, organizational, and problem-solving skills
• Generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting

Compensation

• $23-$28 an hour, based on experience
• 401(K) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays