Dispatcher

Job Summary

Responsibilities

• Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries.
• Responds to customer inquiries and needs in a timely manner.
• Uses computer system to retrieve schedule and asset information.
• Uses reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
• Updates, prepares, and dispenses the daily route schedule.
• Makes and schedules appointments with customers that require delivery appointments.
• Routes drivers according to their skill set and available DOT mandated Hours of Service regulations.
• Completes a variety of daily reports and clerical duties.
• Ensures correct departments have all necessary paperwork for on time delivery departure.

Requirements

• High School Diploma
• 2 years’ experiences with handling inbound/outbound call taking, scheduling and/or administrative work.

Qualifications

• Competitive total rewards package offered by Medline Industries, LP.
• Continuing education & training provided by Medline Industries, LP.
• Tremendous potential with a growing worldwide organization.

Benefits

• Health insurance
• Life and disability
• 401(k) contributions
• Paid time off

Pay

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Schedule

Employees working 30 or more hours per week on average are eligible for the following benefits:

• Health insurance
• Life and disability
• 401(k) contributions
• Paid time off

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.