Dispatcher

Job Summary

Key Responsibilities

Qualifications

Skills & Abilities

Shift Schedule

Job Description

Sign-On Bonus! $500 after 180 days of service. This is an in-person position in East Taunton.

Key Responsibilities

• Professional, timely, and effective internal and external driver interaction via phone calls and system messages
• Building and maintaining a positive attitude to strengthen driver engagement in order to minimize turnover and improve driver satisfaction and productivity
• Maintain driver detention time and manage equipment through effective communication and planning in order to improve operational efficiency and profitability
• Efficiently assign loads on drivers to maximize profitability, customer satisfaction, and driver retention for assigned market areas
• Monitor ongoing freight optimization based on current loads in progress
• Maintain the company safety culture by including daily safety messages, monthly driver briefings, and helping enforce company policies to ensure DOT compliance and company requirements are met
• Resolve any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers

Qualifications

• High School Diploma/GED with up to 1-2 years of Transportation, Customer Service, Administrative or related experience
• Ability to work across multiple shifts including nights and/or weekends if needed

Skills & Abilities

• Able to process information with high levels of accuracy
• Able to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
• Able to accurately analyze situations and reach productive decisions based on informed judgment
• Able to adapt to changing environments
• Able to establish and maintain healthy working relationships with clients, vendors, and peers
• Able to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
• Able to communicate effectively

Shift Schedule

Tuesday to Saturday from 8:30am to 5:00pm

Job Description

The expected starting pay range for this position is between $20.05 to $25.05 per hour. This position is not eligible for employment-based sponsorship.

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time:

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure (includes vacation and sick time)
• Six weeks of paid maternity leave along with two weeks of paid parental leave
• Six paid holidays annually

Education: GED (Required), High School (Required)

Work Experience: Transportation/Logistics

Certifications: Not specified

Job Opening ID: 00600460

Dispatcher (Open)

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.