Dispatcher

Dispatcher

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customers
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handles back-up driver duties or performs miscellaneous clerical duties as needed
• Completes assignment of special projects
• Affords assistance with supervision of day-to-day operations

Requirements

• 3-5 years' experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate

Skills

• Subject to DOT drug testing and physical

Benefits

• $5,000 Hiring Bonus

Pay

Starting pay rate: $26.00

Schedule

Monday-Friday 5:30am-2:00pm or 9:00am-5:30pm (both 8 hr shifts)