Dispatcher
First Student · Jackson, MS · 3 wk ago
On-siteManagementFull-time
Dispatcher
Resume required: Yes
Posted date: 2025-03-31
Street Address: 5500 Highway 80 West, Jackson, MS 39209-3507, United States of America
About the role
This role provides the opportunity to support safe, reliable, and efficient transportation services while contributing to the growth and success of the Jackson community.
Responsibilities
- Oversees all routes and scheduling of buses
- Counsels and coaches drivers and monitors
- Handles heavy phone and radio traffic
- Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager
- Serves as primary communication liaison with major contracted customer
- May handle charter reservations, billing, or driver payroll
- Provides solutions to drop-off and pick-up problems
- Handles back-up driver duties or performs miscellaneous clerical duties as needed
- Completes assignment of special projects
- Affords assistance with supervision of day-to-day operations
Requirements
- 3-5 years experience
- High school diploma or equivalent
- Basic knowledge of radio dispatch equipment
- Excellent communication and customer service skills
- Ability to deliver under time constraints and deadlines
- Previous terminal operations, dispatch, or driver experience
- Computer literate
- Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
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