Dispatcher

Position Location

This position will be located onsite in Montgomery, Alabama.

Job Overview

The Dispatcher is responsible for scheduling and dispatching workers for the conveyance of materials, freight or passengers for installation, service or emergency repairs. In this position you present a professional presence to both the customer and the drivers. This is an onsite role at Maxwell Air Force Base, Montgomery, Alabama.

Responsibilities

• Receive transportation requests from customers.
• Record all requests on forms, logs, and in appropriate computer programs.
• Provide information to drivers to enable pickup of customers.
• Control usage of taxis to ensure maximum coverage of base areas with minimum delays.
• Cookordinate taxi operations with bus operations to provide inter-area connections.
• Notify supervisor of any improper radio discipline.
• Correspond with customers.
• Generate reports and maintain dispatch records.
• Assist supervisor with compiling list of vehicles available for dispatch.
• Issue keys and dispatch forms.
• Record time of departure, destination, cargo, and expected time of return.
• Brief customers receiving vehicles of any special instructions as well as how to properly control and utilize Government Fleet Card Fuel Credit Card.
• Contact customers for status updates and report overdue vehicles.
• May maintain record of mileage, fuel used, repairs made and other expenses.
• Work with supervisor to establish service and delivery routes best suited for drivers.
• Issue equipment to drivers.
• Use two-way radio, telephone, email and site software.
• Fairly and equally direct activities to drivers.
• May need to assign Bus Aides and/or helpers to routes/drivers.
• Plot coordinates on GeoBase/Grid Map - training provided semiannually or as required to maintain proficiency.
• Familiar with regulations governing Official Use guidance.
• Verify operators are properly licensed prior to issuing vehicles.
• Perform other duties as assigned by supervisor.

Key Responsibilities

• Accurate tasking of vehicle operators to needed routes.
• Timely completion and accuracy of all work.
• Working closely and harmoniously with other employees.
• Adherence to contract requirements, safety and health regulations, and company policies.

Job Requirements

• 3+ years’ experience in dispatching and/or professional driving.
• Experience working in a military transportation maintenance operation, preferred.
• High school diploma, or equivalent.
• Comfortable with MS Outlook, Excel, and Word.
• Positive interpersonal skills and ability to work well in a team environment.
• Ability to understand and have working knowledge of hazardous, safety, and environmental warnings.
• Strong customer service and communication skills.
• Attention to detail to meet multiple daily deadlines.
• Ability to deal with a variety of people in a professional, courteous manner in diversified situations.
• Able to lift/push/pull up to 20 lbs.
• U.S. Citizenship.

Disclosures

Chugach Government Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law. Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ada@chugachgov.com. Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.