Dispatcher Assistant

Associated Truss & Lumber Co. is seeking a Dispatch & Shipping Assistant to join our team in a fast-paced, hands-on role. You'll be the key player in ensuring smooth and efficient delivery operations, working closely with our Dispatch and Shipping Manager to handle driver communication, critical paperwork, and manage operations in their absence.

Responsibilities

• Coordinate and dispatch drivers, manage delivery schedules, and resolve routing issues in real time as the main point of contact for drivers throughout their shifts.
• Provide top-tier customer service, handle delivery inquiries, arrange returns or pickups, and work with vendors to order essential supplies like diesel fuel.
• Manage essential paperwork, including scanning purchase orders to the Accounting Department and maintaining accurate inventory data.
• Help enforce safety standards and report hazards to ensure a safe working environment.

Requirements

• 1+ years of entry-level management or supervisory experience.
• 2-3 years of administrative experience, preferably in logistics, shipping, or manufacturing.
• Experience handling dispatch paperwork and coordinating with drivers is a plus.
• Exceptional communication and customer service skills.
• Excellent organizational skills with a strong focus on accuracy and attention to detail.
• Proficiency in Microsoft Office Suite.
• Ability to thrive in a fast-paced environment and juggle multiple tasks.
• Reliable, punctual, with an excellent attendance record.
• Positive team player who is motivated and goal-oriented.
• Safety-conscious and able to act with confidence in any situation.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance