Dispatcher - Afternoons

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Location: 13000 Weston Pkwy Cary NC 27513.

Responsibilities

• Coordinates shipment movement activities with internal teams, network offices, agents, airlines, and service partners to support timely transit and delivery execution.
• Processes shipment data, status updates, and operational records in applicable systems to maintain accuracy, traceability, and shipment visibility.
• Monitors active shipments and communicates delays, exceptions, and routing issues to relevant stakeholders to support timely resolution and continuity of service.
• Verifies shipment documentation, tracking details, and transaction records to support compliance with transportation requirements and internal procedures.
• Maintains information flow across customer service, operations, and transportation partners to support aligned execution and responsive issue handling.
• Reviews operational trends and recurring shipment issues and provides recommendations to improve workflow, service consistency, and data accuracy.
• Supports daily coverage of transportation and customer service activities to sustain operational continuity across scheduled service periods.

Requirements

• High School Diploma/GED or equivalent experience required.
• Associate's degree in logistics, supply chain, transportation, business administration, or a related field, or equivalent experience preferred.
• 3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or a related field required.
• Certification in Certified Supply Chain Professional (CSCP), Certified Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), or equivalent certification preferred.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture and support team members’ ability to live with purpose every day.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.

Schedule

Full time, Shift: Tuesday - Friday 1pm-9:30pm, Saturdays 7am-3:30pm.