Dispatcher 2nd Shift
Roto-Rooter Plumbing and Drain Service · Linthicum, MD · 1 mo ago
On-siteManagement$19–$21/hrFull-time
Responsibilities
- Serve as liaison between our field service technicians and customers.
- Distribute jobs to field service technicians.
- Manage the workload of service technicians in a multi-state region.
- Interact with customers to keep them informed of the arrival status of their assigned service technician.
- Relay necessary job details and other information to the service technician.
- Resolve any customer service concerns.
- Ability to multi-task
- Bilingual skills are a plus
- AS400 knowledge is preferred
- Excellent customer service skills
- A working knowledge of Microsoft Word and Excel programs
- Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
Requirements
Benefits
Pay
The hourly pay rate for this position is between $19.00-$21.00, depending on experience.
Schedule
This is an evening position that may include weekends.