Dispatch Officer (57635)

About the role

At Inter-Con Security Systems, Inc., you will be part of a security team supporting critical facilities and infrastructure, public venues, and asset protective services. This position is integral to the broad spectrum of specialized security services Inter-Con provides daily.

Responsibilities

• Safeguard property against fire, theft, vandalism, and illegal entry
• Enforce company rules, policies, and procedures and provide information and other assistance, including the general safety of employees, visitors, volunteers, and members of the public
• Act as guard in public areas of company and parking lots and greet and direct visitors, escort guests, answer general questions and monitor parking lot for the purpose of detecting and preventing acts which are injurious to persons or to property
• Assist in maintaining order and security and report violations or problems to company contract manager
• Visually inspect and count company objects on display in assigned areas to ensure nothing has been damaged or defaced and that all are present and accounted for. Complete check sheets to report findings and alert supervision of any matters needing correction and verbally notify supervisors immediately of gross irregularities
• Control access of visitors through the company staff entrance, monitor alarms and closed-circuit television systems, maintain logs, orders and reports which pertain to the business of the company, monitor and dispatch radio calls efficiently and politely answer telephone calls from the public and staff
• Patrol grounds of company (interior and exterior) inspecting for safety and security discrepancies; locking and unlocking doors and gates, and control lights
• Respond and react quickly to emergency calls and render assistance as needed and notify proper company staff or outside agencies as required
• Take reports and investigate incidents occurring on company property, coordinating with company and county authorities, and local police
• Turn on lights at the beginning of each business day and permit entrance to employees, vendors and authorized personnel
• Open and secure doors, vaults, and gates
• Reduce or turn off unnecessary lights and visuals, check safes, security containers and cabinets, and close windows
• Raise and lower all flags as prescribed
• Perform services during day and evening special events
• Maintain any assigned post area in a neat and presentable appearance, including picking up litter from the floor, alerting Custodial Services if required
• Ensure that only authorized personnel are permitted access to closed or restricted areas by detaining and apprehending unidentified or unauthorized individuals
• Monitor alarm systems and electronic surveillance equipment
• Immediately report to company Safety Assistant potentially hazardous conditions and items in need of repair, including inoperative lights, malfunctioning equipment, spills, leaky faucets, malfunctioning or leaking drinking fountains, toilet stoppages, broken or slippery floor surfaces, loose or torn carpeting, worn or damaged non-skid tape on stairways throughout company property and damaged vitrines
• Enforce package inspections and visually screen and prepare written record on contents of packages/parcels being carried in and out of facility to secure against theft and preventing the introduction of contraband on company premises

Qualifications

• Mentally alert and capable of exercising good judgment, implementing instructions, and assimilating necessary specialized training
• Able to speak, read and write the English language
• Able to understand and carry out oral and written direction and write accurate and clear reports
• Able to monitor environmental and electronic security systems

Requirements

• High school diploma or G.E.D. equivalent
• Valid California Driver’s License or a California Identification card issued by the Department of Motor Vehicles and carry it in their possession while on duty
• Completed training in First Aid and CPR and maintain current certification that will be carried while on duty at all times
• Valid BSIS Guard Card
• Fully capable of performing the full range of security work requiring moderate to arduous physical exertion under either normal or emergency conditions

Benefits

• Competitive Pay
• Recognition and Reward Programs
• Training and Career Development
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan
• Uniform and equipment provided
• Additional benefits vary depending on position