Dispatch Monitor Security - Rotation

Job Duties

• Performs security dispatching and monitoring services for the Security Services Department.
• Covers security calls and inquiries; advises and answers questions about policies and procedures; makes referrals as appropriate.
• Answers the telephone for Security Services Department.
• Dispatches security resources to meet calls for service needs.
• Handles walk-in customer issues at the Security Office.
• Redirects individuals to appropriate resources.
• Maintains confidentiality of all department matters.
• Maintains detailed reports and logs of services provided.
• Communicates effectively with internal and external customers.
• Alerts key staff to priority events in a timely emergent manner.
• Works independently with limited supervision.
• Operates office equipment; fax machine, security radio system, telephone, copier, and personal computer.
• Maintains and operates employee ID badge and access control assignment and control systems.
• Maintains and operates security camera and monitoring system.
• Maintains and operates fire and security alarm systems.
• Works effectively as a team member of the Security Services Department to meet the needs of the customer.
• Maintains continual coverage of the monitoring station.
• Vacates station only upon proper authorized relief.

Position Details

• Hours: Full time, 40 hours per week, day/evening rotation
• Weekends and Holidays rotation
• Required Experience: High School Diploma or GED and valid Driver's License
• Preferred Experience: One (1) year of related experience
• Geisinger offers a $16.24 minimum hiring rate with increased rates for experienced individuals and up to $2 shift differentials for evening, nights, and weekend shifts!

Qualifications

• Education: High School Diploma or Equivalent (GED)
• Experience: Minimum of 2 years-related work experience
• License: Valid Driver's License - Default Issuing Body