Dispatch Manager

About the role

The role involves managing a team of dispatchers to ensure efficient and timely delivery of services. Key responsibilities include scheduling, coordination, and problem-solving.

Responsibilities

• Schedule and coordinate delivery schedules to meet customer needs and company standards.
• Handle customer inquiries and complaints in a professional manner.
• Monitor and maintain vehicle and equipment maintenance logs.
• Ensure compliance with all safety regulations and policies.
• Collaborate with other departments to resolve issues and improve service delivery.

Requirements

• Bachelor’s degree in Business Administration, Logistics, or related field.
• At least 3 years of experience in logistics or related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Valid driver’s license.
• Experience with fleet management software.
• Knowledge of transportation laws and regulations.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Leadership and team management skills.

Benefits

• Competitive salary package.
• Flexible work schedule.
• Health insurance coverage.
• Professional development opportunities.

Pay

• $50,000 - $60,000 annually.

Schedule

• Full-time position.
• Monday through Friday, 8:00 AM - 5:00 PM.