Dispatch & Fleet Coordinator

Duties

• Coordinate daily and weekly field schedules for a team of materials testing technicians across multiple active project sites
• Receive and process service requests from project managers, contractors, and clients; assign technicians based on availability, certification, location, and scope
• Maintain accurate dispatch logs
• Auxiliary administrative tasks such as creating same-day work orders for technicians
• Communicate with administrative staff and field technicians to ensure report deliveries and closing out of work orders
• Communicate job site requirements, access instructions, and safety protocols to technicians before deployment
• Proactively notify clients of any schedule changes or delays
• Coordinate all scheduled and unscheduled maintenance of company vehicles
• Track and manage vehicle registration, insurance documentation across the entire fleet
• Serve as the first point of contact for breakdowns and roadside issues

Qualifications

• 2+ years of dispatch, scheduling, or operations coordination experience
• Construction industry preferred
• Strong command of multi-person, multi-site scheduling logistics
• Excellent verbal and written communication skills; able to manage competing priorities and urgent field situations calmly and decisively
• Proficiency with scheduling software, fleet management tools, spreadsheets, and work order systems
• Bilingual (English & Spanish) preferred