Dispatch Coordinator

About the role

We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates.

Responsibilities

• Assign and schedule Drivers for both daily and weekly propane deliveries.
• Identify and recommend customer specific routing and demand forecasting changes.
• Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers.
• Affix with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc.
• Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers.
• Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet.
• Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures).

Qualifications

• Minimum of 3 years of dispatching or related experience.
• Minimum of a High School diploma or GED preferred.
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports.
• Ability to multi-task and prioritize assignments in a team environment.

Benefits

• Medical, dental, and vision (eligibility after just 30 days of employment).
• Paid time off that increases with tenure.
• A 401(k) with company match and immediate vesting.
• New employee training program and many opportunities for continued learning and career development.
• Disability and life insurance.
• Generous tuition assistance program.
• Propane discounts.

Pay

Minimum of $20.00 an hour starting pay (dependent on experience).

Schedule

N/A