Dispatch Coordinator

Position Summary

The Dispatch Coordinator is responsible for coordinating and maintaining the schedule of all operations to ensure efficient communication of processes and work. Exudes our core values: Friendly, Innovative, Integrity, and Hardworking. Communicates High West Energy's mission, goals, and strategies while serving the cooperative. Exhibits excellent customer service externally with members/customers and internally with High West Energy employees (cooperation, timely paperwork, etc.).

Essential Duties And Tasks

• Communicates High West Energy's mission, goals, and strategies while serving the cooperative.
• Exhibits excellent customer service externally with members/customers and internally with High West Energy employees (cooperation, timely paperwork, etc.).
• Aid in maintaining the security of High West Energy's assets and data from hazards, including physical and cyber.
• Cook up with the Dispatcher and Operations to ensure crews are dispatched as needed for outages and daily work assignments.
• Responsible for mapping updates within the work order process to ensure accuracy.
• Investigate and resolve consumer inquiries related to engineering functions or scheduling of work, as needed.
• Maintain transformer oil test records.
• Aid the engineering department with data collection and reporting information to local, state, and federal organizations.
• Collaborate and assist with workflow items with all departments to ensure a smooth process.
• Assist the High West Energy electrical system.
• Assist with analyzing and preparing engineering service orders to provide adequate and timely service to members.
• Support the Staking Engineers on Right-of-Way access, permitting, proposals for new electric service, and filing.
• Aid with easement administration and coordination, as requested.
• Perform other duties as assigned.

Working/Environmental Conditions

Administrative Indoor Environment: Employees perform tasks primarily while sitting or standing at a desk, and occasionally outdoors across the entire building and grounds. Operational Outdoor Environment: Employees perform both indoor and outdoor tasks. Indoors, work typically involves office tasks, such as sitting or standing at a desk or table. Outdoors, employees may face extreme weather conditions, noise exposure, vibrations, electrical shock risks, emergency climbing, and exposure to machinery and moving parts. This position requires operating a company passenger vehicle and maintaining a valid driver's license.

Physical Requirements

• Intermittent standing, stooping, bending, walking, and lifting.
• Ability to lift 25 pounds unassisted. Lifting objects over 25 pounds assisted may be required.

Qualifications

• A high school degree or equivalent is required.
• A minimum of 5 years of experience in utility or dispatch is preferred.
• A two-year or four-year college degree is desirable, preferably in an administrative or engineering-related field.
• Additional technical-related courses are desirable.