Dispatch Administrator

Salary £27,230.11, Antrim

About the role

Bathshack is looking for a highly organised, detail-focused Dispatch Administrator to join our well-established warehouse and distribution team. You'll play a key role in making sure customer orders are processed accurately and deliveries go out on time—keeping our transport operation running smoothly every day.

Responsibilities

• Scheduling and supporting the daily dispatch of deliveries, and preparing delivery notes, manifests, and transport paperwork.
• Keeping our vehicle records up to date—servicing, MOTs, inspections, and maintenance schedules.
• Reviewing customer orders for accuracy and keeping our systems current.
• Being a friendly, reliable point of contact for customers with delivery or order queries.
• Producing daily and weekly reports and keeping dispatch records well organised.

Requirements

• Previous experience in an administration role.
• Great organisational and time management skills, with real attention to detail.
• Confident communicator with a customer-first attitude.
• Comfortable with Microsoft Office, particularly Excel and Outlook.
• Able to juggle a few things at once and stay on top of deadlines.

Qualifications

It would be great if you have:

• Experience in a warehouse, dispatch, logistics, or transport environment.
• Familiarity with transport documentation and delivery processes.
• Experience with warehouse, transport, or ERP systems.

Benefits

• Your birthday off—celebrate your day, on us.
• Milestone awards—additional holiday at 3 and 5 years’ tenure.
• Perks card—exclusive discounts on retail, travel, and more.
• Staff discount—because your bathroom deserves the best too.
• Employee Assistance Programme for 24/7 wellbeing support.
• Pension options including salary sacrifice.
• Recognition through our Mighty Duck scheme and ongoing professional development via Bathshack Academy.

Our Values

• Trust & Team Spirit – Support each other, succeed together.
• Ultimate Customer Focus – We're dedicated to helping customers win.
• Bold, Brave & Market Leading – We think big, build with purpose, and never settle.
• Smart & Sustainable Growth – Growing with intention, ambition and speed.