Disney Store: Sales Associate (PT)

Responsibilities

• Engage and provide Guests with an Entertaining and Magical experience.
• Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages."
• Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions.
• Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com.
• Treats all Guests and Cast Members with respect and contributes to a positive work environment.
• Maintains Disney brand standards in Guest engagement, visual and housekeeping.
• Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service.
• Processes shipment, replenishes the sales floor, and performs additional operational tasks based on the needs of the business.
• Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct.
• Engages children at their level, allowing them to become part of the story.
• Maintains Disney brand standards in Guest engagement, visual standards and housekeeping.
• Drives Store results by suggesting additional items to Guests to meet their needs.
• Demonstrates strong Guest-focused engagement on and off the sales floor.
• Works as a member of a team and takes a proactive role in receiving feedback and taking action when appropriate.
• Maintains a professional appearance and meets Disney Store grooming guidelines.

Basic Qualifications

• Lifts boxes weighing up to 45 lbs. and climbs ladders as required.
• Available to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends, and call-in shifts (if permitted).
• Available to work a minimum of three (3) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business.
• Submits verification of legal right to work in the United States.
• At least 18 years of age.

Preferred Qualifications

• Previous experience in retail or the service industry.
• Fluency in another language in addition to English.
• Comfortable storytelling in front of large groups of people.

Required Education

• A High School Diploma or equivalent.