Dishwasher - Dollywood Theme Park - Part Time Seasonal
Summary Of Essential Functions And Responsibilities
Maintains cleanliness and order in the kitchen, storage areas, dining room, and the dishwashing station.
Empties trash and cleans the trash containers, sweeps, mops, organizes, and stocks.
Maintains cleanliness of all dishes, flatware, utensils, pots, pans, etc., using manual and automatic warewashing standards.
Ensures dish machine is working properly, reporting issues to leadership as necessary.
Provides courteous service in keeping the guests’ dining areas neat, clean, and in order (Dining areas include drink stations, condiment stations, and any table or counter space used for eating on or from which you are serving food).
Busses tables, sanitizes, and disinfects tables and counters, stocks dishes, dries goods, sweeps, and mops.
Clears away dirty dishes, glasses, serving dishes, and eating utensils in a timely manner.
Removes and throws away disposable products such as paper cups, plates, containers, condiment wrappers, napkins, straws, plastic utensils, etc.
Be aware of the location of equipment of any kind to avoid accidents with bus carts, tray jacks, cleaning equipment, fallen food, liquid, or trash.
Be available and willing to work at different locations across the Dollywood Properties.
Understand and practice safe food handling, following state and local health department Regulations and ServSafe guidelines.
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests.
Follows all procedures/standards affecting the Culinary Division’s financial standing such as clocking in/out properly, completing tasks in a timely and accurate manner, and not wasting supplies.
Education And Experience Required
- Must be at least 14 years old.
- Previous food service experience preferred.
Knowledge, Skills, And Abilities
- Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
- Reflects Dollywood’s image by being genuinely friendly and caring and taking pride in work.
- Self-motivated and disciplined.
- Able to prioritize and complete work assignments on a timely basis.
- Maintains strict confidentiality and judgment regarding privileged information.
- Committed to continuous improvement.
- Maintains a professional appearance with good personal hygiene.
- Promotes and supports a “team” work environment by cooperating and helping co-workers.
- Productive in a fast-paced environment.
- Maintains dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays.
- Sensitive to the needs of our Guests and feels empowered to act to meet their needs within company guidelines.
- Able to utilize effective communication, problem solving, conflict management, and interpersonal skills.
- Able to comprehend instructions and retain information.
- Able to perform duties consistent with creating a safe and secure environment for hosts and guests.
- Able to be flexible to handle frequent changes in priorities.
- Able to add, subtract, multiply and divide with accuracy.
- Able to communicate effectively with Guests and Hosts using approved communication methods.
- Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals.
- Able to safely operate equipment according to company and manufacturer guidelines.
- Able to safely navigate work environment.
- Able to reach high and low to get supplies.
- Able to have finger movement to do detailed work, run a register or guest check system, calculator, etc.
- Able to sweep and mop.
- Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns.
- Able to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes, and be able to work outdoors.
- (Must be minimum 16 years of age to operate the dishwasher and garbage disposal).
- Able to accommodate many guests at one time, changes in work schedule and job assignments.
- Takes Start Fresh training, as well as implement all safety aspects of Start Fresh training.
- Complies with all Health Department, ServSafe, and/or Dollywood Company regulations pertaining to safe food handling procedures and practices.
Physical And Cognitive Requirements
- Lifting and Carrying: Occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting.
- Mobility: Intermittent to prolonged sitting, standing, and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs, and uneven surfaces.
- Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms, or other body parts as part of typical job functions.
- Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors.
- Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail, and communicate effectively using approved methods.
- Able to meet the physical demands of the job.
- Able to move about in confined areas.
- Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and provide guest service.