Wardrobe Seamstress - Dollywood Theme Park - Part Time Seasonal

About the Role

We are seeking a Wardrobe Seamstress who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. The ideal candidate will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role exists to provide comfortable themed costumes to all Dollywood Company Hosts in a timely manner. Additionally, the ideal candidate will display and live out Lead with Love qualities by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated, and accountable.

Responsibilities

• Issue, fit, and alter costumes to the host in a timely manner
• Produce at least three costumes per day while on production
• Cut costumes by patterns using electric cutters with fabric six layers thick
• Wash and dry costumes daily, up to sixteen loads a day, fold, and place back in stock
• Assist with Entertainment costume production, alterations, and laundry
• Keep a clean organized work area to produce costumes daily
• Iron with an industrial steam iron
• Stock shelves with rolls and bolts of fabric up to 50 lbs
• Operate sewing machines, sergers, electric scissors, and heat seal machine
• Copy forms and documents using a printer
• Input data on a computer
• Answer phones, make appointments, take down and communicate messages, and file papers

Management reserves the right to change and/or add to these duties at any time.

Requirements

• High School Diploma or GED
• Must be at least 18 years of age
• At least 5 years’ experience in a commercial/industrial environment with similar duties, including the use of required tools and sewing equipment
• Offers of employment are contingent upon satisfactory completion of onboarding process, including background screening and pre-employment drug screening

Skills

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Professional appearance with good personal hygiene
• Productive in a fast-paced environment
• Maintain dependable work attendance and flexibility with assigned work schedules, including any required overtime, evenings, weekends, and holidays
• Sensitive to the needs of guests and empowered to act within company guidelines
• Effective communication, problem-solving, conflict management, and interpersonal skills
• Able to comprehend instructions and retain information
• Effective communication with guests and hosts using approved methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to handle frequent changes in priorities
• Sewing, reading pattern instructions, altering costumes, and repairing costumes
• Capable of producing three costumes per day
• Organizational skills
• Good customer service skills

Physical Requirements & Environmental Conditions

• Lifting and Carrying: Occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Intermittent to prolonged sitting, standing, and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: Performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms, or other body parts
• Environmental Conditions: Ability to perform work tasks in varying weather conditions, including extreme cold and heat
• Cognitive and Sensory Requirements: Strong cognitive skills, including critical thinking, problem-solving, processing and retaining information, attention to detail, and effective communication
• Able to climb a 6ft ladder