Disabled Veterans Outreach Program “DVOP” Specialist (BES2) – Permanent Opportunity in the Beaverton/Hillsboro WorkSource Office

Initial Posting Date: 07/29/2026   Application Deadline: 08/09/2026

About the Role

Veterans! Are you passionate about helping fellow veterans find employment? We are seeking empathetic problem solvers to help veterans through the entire job-seeking process. Join our collaborative and caring team at the Oregon Employment Department. We actively support a workforce that is representative of the people we serve, including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with transferable skills and qualifications from work, school, and volunteer experiences. Reasonable accommodations are available upon request.

Responsibilities

• Establish a strong rapport and relationship with eligible job seekers, providing the best services possible to help them reach their employment goals.
• Provide comprehensive assessments and documentation of work experience, noting any barriers to employment.
• Develop an individual employment plan through case management to identify job seekers’ goals, objectives, and services necessary to gain employment.
• Provide short-term pre-vocational services to develop or increase skills to prepare job seekers for employment.
• Conduct outreach and build relationships with other service providers in the local area and conduct employer contacts.
• Travel across Oregon to attend federally mandated training, seminars, or conferences (which may require an overnight stay), as well as attend events, meet with service providers, and employers.

Requirements

• Two years’ experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information. Examples of qualifying experience include eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment or claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the stated experience.
• Two years of education or experience. Forty-five quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication, or a related field substitute for one year of experience.
• Possess and maintain a valid driver’s license with an acceptable driving record to check out a state vehicle or provide an alternate method of transportation.

Desired Attributes

• Commitment to valuing diversity and promoting inclusion.
• Customer Focus: Ability to professionally interact with a high volume of diverse customers, providing service that exceeds expectations.
• Resilience: Ability to remain comfortable in changing or uncertain environments, staying professional and calm while adapting communication style to diverse customer needs, including those who are frustrated or upset.
• Interviewing Skills: Use effective interviewing skills to obtain information, understand customer needs, and recommend options and next steps.
• Critical Thinking Skills: Ability to efficiently and effectively use data, critical thinking, and analytical reasoning to gather information and apply laws, rules, and policies to solve problems and make decisions. Ability to comply with requirements regarding sensitive and confidential data.
• Case Management: Ability to develop a case plan and identify next steps for individuals, guiding continued job search activities.

Preferences

Preference will be given to military veterans. As required by 38 U.S.C.4103A(b), state agencies must prioritize employing qualified service-connected disabled veterans first, followed by qualified veterans as defined by 38 U.S.C.101.

Benefits

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity.
• Access to Get There, Oregon’s easy-to-use carpool matching tool and trip planner.

Pay

$4,519 - $6,276 per month. The salary listed is the non-PERS qualifying range. If the successful candidate is PERS-qualifying, the salary range will reflect an additional 6.95%.

Location

This position will report to the Beaverton/Hillsboro WorkSource Office and is not suitable for remote or hybrid remote work.