Disability Management Specialist (Student Services Professional III)

About the role

The department of Disability Support Services (DSS) within the Division of Student Affairs is a civil rights office committed to providing students with disabilities access and an equal opportunity to demonstrate knowledge and abilities. We acknowledge this is a campus-wide responsibility and promote an accessible community where equity and inclusion are celebrated and barriers are removed. Our work is framed through the lens of human dignity and social justice in order for students to acquire a sense of agency, advocacy and equitable, and meaningful experiences.

Responsibilities

• Coordinate the provision of services for students enrolled at CSUF who have a qualified disability and require access to programs and services.
• Serve as the primary contact for prospective and newly admitted students in providing New Student Appointments, reviewing highly sensitive and confidential disability documentation, determining reasonable accommodations, and providing on-going disability management support.
• Manage a caseload of an assigned group of students. Assess and determine the nature and extent of a wide variety of disabilities, necessary accommodations, and required support services.
• Advises students regarding classroom accommodations and disability-related challenges that can impact education/career options and choices.
• Consults with faculty regarding student needs and disability related course concerns.
• Interprets federal and state laws and regulations to students, faculty, and the campus-at-large.
• Supports the office in facilitating disability management and academic support workshops for all DSS students.
• Facilitates projects that support outreach and ensure the delivery of high-quality services for students, faculty, and staff.
• Facilitates projects that support outreach and ensure the delivery of high-quality services for students, faculty, and staff.
• Provides coordination for various DSS held events, and DSS collaborative events, and student led disability awareness.
• Assists the testing team during peak operational periods, particularly finals week, to ensure timely and effective delivery of student accommodations.
• Other duties as assigned.

Qualifications

• Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field.
• A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience.
• A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.
• Ability to plan, develop, coordinate, supervise, and organize programs and activities.
• Ability to interact with a diverse student population, faculty, staff, and the public.
• Ability to analyze complex situations accurately and adopt effective courses of action.
• Ability to advise students individually and in groups on complex student-related matters.
• Ability to complete assignments without detailed instructions.
• Ability to establish and maintain cooperative working relationships with a variety of individuals.
• Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

Skills

• Excellent verbal and written communication skills.
• Knowledge of CSU guidelines and practices.

Benefits

• An array of health plans that include prescription drug coverage.
• Dental and Vision coverage.
• Income protection benefits including life insurance and disability.
• Retail plan through CalPERS.
• Tuition waiver for employees and dependents if eligible.
• FlexCash (in lieu of health and dental).
• Employee Assistance Programs.
• 15 paid holidays.