DISABILITY INSURANCE PROGRAM MANAGER III

About the role

Under general direction, provides administrative leadership for a large-sized field office. Ensures services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program. Emphasizes program integrity and proper duration control. Oversees all personnel actions to ensure appropriate staffing levels, capacity building and open communication. Understands and effectively administers the field office budget. Uses analysis and data-gathering tools in decision-making processes. Maintains a marketing program that includes educating and partnering with program customers. Complies with all system security, internal control, and employee safety requirements. Acts as a coach and role model to members of the management team and to all staff. Supports the Branch and Department vision, mission, values, and goals.

Responsibilities

• Provide administrative leadership for a large-sized field office
• Ensure services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program
• Emphasize program integrity and proper duration control
• Oversee all personnel actions to ensure appropriate staffing levels, capacity building and open communication
• Administer the field office budget
• Use analysis and data-gathering tools in decision-making processes
• Maintain a marketing program that includes educating and partnering with program customers
• Comply with all system security, internal control, and employee safety requirements
• Act as a coach and role model to members of the management team and to all staff
• Support the Branch and Department vision, mission, values, and goals

Position Details

Job Code: #JC-530809
Position #: 280-223-9206-004
Working Title: Field Office Manager
Classification: DISABILITY INSURANCE PROGRAM MANAGER III
Salary: $7,873.00 - $9,861.00 (New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 per month.)
# of Positions: 1
Work Location: Riverside County
Telework: Hybrid (amount of telework is at the discretion of the department and is subject to change as business needs arise)
Job Type: Permanent, Full Time
Work Shift: 8:00 a.m. - 5:00 p.m.
Work Week: Monday - Friday
Position located at: 1190 Palmyrita Ave, Riverside, CA, 92507

Special Requirements

• It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov
• Please only submit ONE application
• Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing
• If unable to apply electronically, mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided
• Clearly indicate the Job Code #, Position Number and the Classification Title in the "Examination or Job Title(s) For Which You Are Applying" section on Page 3 of your STD Form 678
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section on Page 3
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed STD Form 678
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information

Examination/Assessment

If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. The Disability Insurance Program Manager III is a Departmental Promotional exam for EDD employees only. The next administration of the Disability Insurance Program Manager III exam is tentatively scheduled for May 2027.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/12/2026

Complete Application Packages (including Your Examination/Employment Application (STD 678) and Applicable or Required Documents) must be submitted to apply for this job posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov.

Address for Mailing Application Packages:
Employment Development Department
Mail In Address
Attn: Job Control #530809
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento, CA 94280-0001

Address for Drop-Off Application Packages:
Employment Development Department
Drop Off Address
Attn: Job Control #530809
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento, CA 95814
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.