Disability Benefit Specialist

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer few substantive sections over many thin ones. We need to parse the job description. Key parts: - Title: Disability Benefit Specialist – (Remote) - Intro: "Make an impact from anywhere—and love what you do! What’s in it for you? ✅ Work remotely — your office, your vibe! ✅ Help people when they need it most. ✅ Be part of a team that values compassion, clarity, and results." - Then: "Join us as a Disability Benefit Specialist and play a key role in evaluating claims, determining benefit eligibility, and guiding employees toward successful return-to-work strategies. Use your expertise in disability policies and medical/vocational issues to deliver clear, timely decisions and exceptional support." - Then "Responsibilities" heading (they have "Responsibilities" in caps). Then bullet list of responsibilities. - Then "Qualifications" heading (they have "Qualifications"). - Then "About Us" heading (they have "About Us"). - Then "Education" heading (they have "Education"). - Then "Benefits" details: "Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors..." then "Bonus/Incentive Pay and other Performance-Based Rewards, if applicable." Then "We offer a well-rounded benefits package..." then list of core benefits: Medical, Dental and Vision Plans, Prescription Drugs, HSA, HRA, and FSA Accounts, Paid Holidays, Vacation and Sick Leave, 401(k) Retirement Plan, Tuition Assistance, Paid Parental Leave, Supplemental Health Benefits, Other Benefits currently available at no cost include: Enhanced Mental Health Support, Virtual Physical Therapy Caregiving Services, Life Assistance Program. Then "Training programs that promote continuous learning and career progression while enhancing job performance. Sustainability programs that give back to the communities in which we live and work. A culture of respect, collaboration, entrepreneurial spirit and inclusion." - Then "Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V" (EEO boilerplate) - remove. - Then "Crawford & Company is not accepting unsolicited assistance from search firms..." (legal) - remove. Thus we need to produce sections: maybe "About the role" (intro), "Responsibilities", "Qualifications", "Benefits". Possibly also "About Us" could be considered "About the company" but not required. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can choose which sections have real content. We have content for About the role (intro paragraph). Responsibilities (list). Qualifications (list). Benefits (list). Possibly also "About Us" but not required; we could include as "About the company" but not in list of headings? They didn't list "About Us" as example but we could still include if we think it's substantive. However they said "Prefer a few substantive sections over many thin ones." So maybe combine About Us into About the role? But we have separate "About Us" paragraph describing Crawford mission. Could be part of About the role or separate "About the company". Since they didn't list that as a heading example, but they said use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). That implies we should stick to those headings; we could still use other headings but they gave examples. Safer to stick to those headings. So we will have sections: About the role, Responsibilities, Qualifications, Benefits. Possibly also "Pay" if they mention pay range? They mention "Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." That's somewhat vague but they do mention pay range. However they said never create Pay/Schedule/Benefits sections unless posting actually states them. They do state something about pay range, but it's not specific numbers. It says "Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." That's still somewhat generic but it's stating there is a pay range. However they also said never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). The phrase "Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." is somewhat vague but not exactly placeholder like "varies". It does say there is a pay range but not numbers. Might be considered filler? The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The phrase "Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." is not exactly those examples but still vague. However they also said "Prefer a few substantive sections over many thin ones." So maybe we can include Benefits section (which is substantive) and not include Pay separate. Since Benefits already includes compensation aspects? The Benefits section includes "Competitive base pay" as part of benefits description. So we can incorporate pay info into Benefits section. Thus sections: About the role (intro), Responsibilities (list), Qualifications (list), Benefits (list). Use

  for each heading. We need to output only HTML fragment, no /, no markdown fences. We need to use

  • for any list of duties/requirements/benefits, and

    for prose. Thus:

    About the role

    Make an impact from anywhere—and love what you do! Work remotely — your office, your vibe! Help people when they need it most. Be part of a team that values compassion, clarity, and results. Join us as a Disability Benefit Specialist and play a key role in evaluating claims, determining benefit eligibility, and guiding employees toward successful return-to-work strategies. Use your expertise in disability policies and medical/vocational issues to deliver clear, timely decisions and exceptional support.

    Then Responsibilities: we need to list each duty as
  • . The responsibilities list includes many items. We'll extract each sentence after "Responsibilities". Let's list them: - Manages assigned caseload of disability claims for Short Term/Long Term Disability. - Communicates with claimants, employers, and various medical professionals to gather information regarding eligibility, benefit authorization, and ongoing management of STD or LTD benefits. - Applies the appropriate contractual provisions; case management resources; and claim processes to ensure eligibility requirements and liability decisions are accurate. - Provides superior customer service by rendering benefit determinations within expected timeframes and quickly responding to all inquiries. - Demonstrates ability to independently manage disability claim and apply clinical guidance as provided on more complex claims. - Verifies on-going disability and participates in claim reviews with specialized resources including nurses, physicians, vocational rehabilitation, etc. to discuss return to work opportunities as appropriate. - Uses disability claim system to manage and authorize payment on claims while meeting all service, timeframe, and productions standards - Ensures a timely and appropriately coordinated transition of claims from STD to LTD, providing a well -managed and seamless claims experience to claimants. - Analyzes claims activity and prepares reports for clients/carriers and management as needed - Becomes familiar with specialized client instructions and performance guarantee standards for any assigned clients. - Serves as a resource for trainees and Claims processors as needed. - Effectively works together in a team setting. - Other duties as assigned. We need to ensure we preserve all substantive information. We'll output each as
  • . Then Qualifications: list each qualification. Qualifications list: - Bachelor's degree or equivalent experience required. - 2 + years of STD/LTD claims adjudication - Experienced in the TPA or self-administration services is desired - Experience with FMLA/State leave claims is a plus - Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations - Ability to work independently while assimilating various technical resources - Computer knowledge in excel, word, web based systems, etc - Good verbal and written communication skills - Knowledge of ERISA regulations, required offsets and deductions, disability duration and Social Security procedures - Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action. - Strong ability to identify, analyze and solve problems. - Effective interpersonal skills capable of dealing with external sources and all levels of employees. We'll output each as
  • . Then Benefits: we need to list benefits. Benefits description includes: - Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. - Bonus/Incentive Pay and other Performance-Based Rewards, if applicable. - Well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include: - Medical, Dental and Vision Plans - Prescription Drugs - HSA, HRA, and FSA Accounts - Paid Holidays, Vacation and Sick Leave - 401(k) Retirement Plan - Tuition Assistance - Paid Parental Leave - Supplemental Health Benefits - Other Benefits currently available at no cost include: - Enhanced Mental Health Support - Virtual Physical Therapy Caregiving Services - Life Assistance Program - Training programs that promote continuous learning and career progression while enhancing job performance. - Sustainability programs that give back to the communities in which we live and work. - A culture of respect, collaboration, entrepreneurial spirit and inclusion. We need to output as list items. Should we separate into sublists? Probably just a flat list of benefits. But we need to preserve all substantive information. We'll create
    with
    • for each benefit item. Might need to keep the bullet points as separate items. We'll include: - Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. - Bonus/Incentive Pay and other Performance-Based Rewards, if applicable. - Medical, Dental and Vision Plans - Prescription Drugs - HSA, HRA, and FSA Accounts - Paid Holidays, Vacation and Sick Leave - 401(k) Retirement Plan - Tuition Assistance - Paid Parental Leave - Supplemental Health Benefits - Enhanced Mental Health Support - Virtual Physical Therapy Caregiving Services - Life Assistance Program - Training