Director, Workforce Planning and Transformation
Position Summary
The Director, Workforce Planning and Transformation (International People) shapes and enables the future of the International organization. This leader designs and delivers AI-enabled, data-driven workforce strategies and operating models that improve cost structure, strengthen capability, and elevate decision quality across markets.
What you'll do
Develop and lead the International People workforce transformation strategy aligned to enterprise and market priorities.
Design future-ready, AI-enabled operating models that clarify accountabilities across Global, International, and Market teams.
Lead enterprise-level organization design initiatives, including spans and layers optimization, capability placement, and structural realignment.
Integrate advanced workforce analytics and predictive scenario planning into operating model and headcount decisions.
Build scalable workforce planning frameworks that enable markets to model cost, productivity, and capability trade-offs.
Use data and financial modeling to inform long-term workforce evolution and resource allocation.
Redesign People workflows and service models to leverage automation, self-service, and AI-assisted decision-making.
Partner with People Technology and Digital teams to embed AI tools into workforce planning, service delivery, and operational processes.
Rebalance work across human and automated capabilities to elevate strategic impact and reduce transactional complexity.
Establish governance frameworks to support responsible, scalable AI adoption across International markets.
Drive capability uplift within the People organization to operate effectively in an AI-enabled environment.
Define and implement scalable service models (e.g., COEs, shared services, market execution) to increase efficiency and effectiveness.
Standardize and simplify core People processes while preserving necessary market flexibility.
Embed continuous improvement principles into workforce and operating model redesign.
Ensure organization design decisions are outcome-driven, measurable, and sustainable.
Lead complex, multi-market transformation initiatives from strategy through execution and value realization.
Partner with Market People leaders to co-create localized adoption roadmaps and equip them with playbooks, toolkits, and coaching support.
Establish adoption metrics, reinforcement plans, and feedback loops to measure and sustain behavioral change and value realization.
Lead capability-building initiatives to up-skill People teams in change adoption, digital fluency, and AI governance.
Required
8–12+ years of experience in workforce strategy, operating model design, HR transformation, or management consulting.
Demonstrated experience leading large-scale, cross-functional transformation initiatives.
Deep expertise in organization design, service model evolution, and workforce planning.
Strong analytical and financial acumen, including scenario modeling and cost optimization.
Experience embedding analytics, automation, or AI into workforce or operating model transformation.
Proven ability to influence senior leaders in complex, matrixed, multi-market environments.
Preferred
Experience in retail or other large, geographically dispersed organizations.
Background in AI-enabled workforce or digital transformation initiatives.
Advanced degree (MBA or related discipline).
Minimum Qualifications
Bachelor’s degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 5 years’ experience in data management, business analytics, statistics, or related area OR 7 years’ experience in data analysis, statistics, computer science, or related area.
2 years’ supervisory experience.
Pay and Benefits
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock
Additional Information
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For Information About Benefits And Eligibility, See One.Walmart.
Equal Opportunity Employer
We are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.