Director - Workforce Absence Management

About the Role

We currently have an opportunity for a Director - Workforce Absence Management to join our Employee Benefits team in our Pittsburgh, PA office on a hybrid work schedule. This individual will serve as the subject matter expert in absence and leave management, including but not limited to employer-specific leave policies, FMLA, state-mandated programs, paid leave programs, ADA, short-term disability, and long-term disability programs.

As a regional resource, this specialist will support the four East Region HUBs and their respective markets, playing a critical role in new business development, client retention, and overall market differentiation. The ideal candidate brings deep expertise, strong carrier relationships, consultative presence, and the ability to deliver both strategic guidance and hands-on service.

Responsibilities

• Client Consulting & Execution
  • Assist clients in navigating toward successful and sustainable absence management programs via virtual calls and in-person meetings
  • Serve as the lead consultant on leave management programs for key clients and prospects
  • Conduct audits and gap analyses of current leave programs and recommend enhancements
  • Conduct RFP work on a project basis for employers looking to outsource leave programs and support implementation
  • Benchmark leave programs
  • Navigate and interpret federal and state-specific leave laws (e.g., FMLA, NY PFL, NJ TDB/FLI, MA PFML – and more broadly) with a strong understanding of how federally mandated leaves coordinate with multi-layered state law requirements
  • Coordinate leave policies with disability programs, workers’ comp, COBRA, and other benefit lines
  • Review policies and provide/develop templates for client use
  • Support vendor audits on a project basis
• Business Development & Client Engagement
  • Participate in discovery calls and finalist meetings and key client presentations to showcase HUB's expertise in leave management
  • Help drive new business by enhancing our value proposition in RFPs and client discussions
  • Collaborate with Producers, Account Executives, and Consultants to win and retain business
• Thought Leadership & Training
  • Educate, train, and present on leave management topics both externally (webinars, roundtables, seminars, etc.) and internally (HUB employees)
  • Develop content for client newsletters, internal training, and market updates
  • Collaborate with HUB’s national Workforce Absence Management practice to drive best practices
• Market & Carrier Relations
  • Maintain strong relationships with leading carriers, TPAs, and technology vendors
  • Support negotiations for optimal program pricing, terms, and service standards
  • Stay current on legislative changes and vendor innovations in the leave space
  • Coordinate with other HUB subject matter experts from around the country

Requirements

• 5–10 years of experience in leave of absence management, disability programs, or related HR compliance consulting
• In-depth knowledge of federal, state, and municipal leave laws and coordination with employer-sponsored benefits
• History of “return to work” planning
• Strong consultative, communication, and presentation skills; confident in client-facing roles
• Experience working in or with insurance brokerages, carriers, TPAs, or large employers
• Ability to travel within the East Region for client and team engagement (up to 25%)
• Bachelor's degree required; advanced credentials (e.g., CEBS, SPHR, SHRM-SCP, or JD) strongly preferred

About HUB International

At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance.

We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.

At HUB, we don’t just sell insurance—we provide strategic workforce solutions that empower our clients. As part of the East Region Employee Benefits Team, you’ll work shoulder-to-shoulder with local and national experts to improve benefit outcomes, create a quality employee experience (QEX), and drive measurable value for our clients.

Benefits

• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education