Workforce Absence Team Lead
Sedgwick · Eden Prairie, MN · 3 wk ago
Information Technology$68k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes introductory paragraph: "By joining Sedgwick, you'll be part of something truly meaningful..." That's about the role/company. Could be "About the role". Then "PRIMARY PURPOSE:" maybe part of responsibilities? Could be a heading "Responsibilities". Then "ESSENTIAL FUNCTIONS And RESPONSIBILITIES" list. Then "ADDITIONAL FUNCTIONS And RESPONSIBILITIES". Then "Supervisory Responsibilities". Then "Qualifications" with Education & Licensing, Experience, Skills & Knowledge. Then "WORK ENVIRONMENT". Then "Pay" and "Benefits" sections: they gave compensation range and benefits. Also "Schedule"? Not present. So we should not create Schedule.
We must not repeat job title as heading. The title is "Workforce Absence Team Lead". Not to be used.
We must not include boilerplate like EEO, etc. Remove those lines.
We must preserve all substantive info. So we need to include the intro paragraph, primary purpose, essential functions, additional functions, supervisory responsibilities, qualifications (education, experience, skills), work environment, pay, benefits.
We need to use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not create sections with filler like "commensurate with experience". Not present.
We need to decide headings: "About the role", "Primary Purpose", "Responsibilities" (maybe combine essential and additional?), "Supervisory Responsibilities", "Qualifications", "Work Environment", "Pay", "Benefits". Could also have "Education & Licensing", "Experience", "Skills & Knowledge" as subheadings? But only allowed headings are those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings only. Not create custom like "Primary Purpose". We can embed primary purpose within About the role or Responsibilities. Probably "About the role" includes primary purpose and intro. Then "Responsibilities" includes essential functions, additional functions, supervisory responsibilities. Then "Qualifications" includes education, licensing, experience. Then "Skills" includes skills & knowledge. Then "Work Environment" maybe not in list but they gave as example? Actually they listed examples but not exhaustive? They said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can also use other headings if needed? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical but not exclusive? Safer to stick to those. However we have content like "Work Environment". Could we put under "Requirements"? Not really. Could we create a "Work Environment" heading? It's not in the list but maybe allowed as it's a section. The instruction says use for section headings (e.g. ...). The e.g. implies examples, not exhaustive. So we can add Work Environment as heading.
Similarly we have "Pay" and "Benefits". Good.
We must not include "Requirements" if we have Qualifications and Skills separate; but we could combine qualifications and skills under Qualifications? But they have separate headings Qualifications and Skills. We'll use both.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Work Environment, Pay, Benefits.
Now we need to extract content.
Intro paragraph: "By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance"
That's about the company; we can keep.
Primary purpose: "To supervise the operations of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims within the teams including frequent diaries on complex or high exposure claims."
We can include that in About the role or Responsibilities. Probably About the role includes primary purpose.
Responsibilities: essential functions list (many bullet-like sentences). Additional functions list. Supervisory responsibilities list.
We need to turn each sentence into
- items. Could group them.
Essential functions: list of duties separated by semicolons? Actually each sentence ends with a period. We'll split by period.
Let's extract essential functions sentences:
- Supervises multiple teams of examiners and/or several technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
- Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
- Provides technical/jurisdictional direction to examiner reports on claims adjudication.
- Compiles, reviews, and analyzes management reports and takes appropriate action.
- Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
- Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
- Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
- Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
- Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
- Assures that direct reports are properly licensed in the jurisdictions serviced.
- Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
Additional functions:
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Supervisory Responsibilities:
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires, and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership and motivation to promote maximum performance.
We'll combine all into Responsibilities
.
Qualifications: Education & Licensing, Experience.
Education & Licensing: "Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred."
Experience: "Six (6) years of claims experience or equivalent combination of education and experience required. Two (2) years of claims supervisory experience preferred."
We can put each as - under Qualifications.
Skills & Knowledge: list:
- Thorough knowledge of claims management procedures and processes for disability
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
We'll put each as
- under Skills.
Work Environment: paragraphs:
"When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time."
We need to keep substantive info; we can keep the first two sentences and maybe the mental/physical/auditory/visual details. The last two sentences are somewhat boilerplate but still substantive? They are generic disclaimer; maybe we can keep but it's not boilerplate like EEO. It's okay.
Pay: "As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $68,000 USD annual salary, $1,000 SIPP bonus eligibility."
We'll keep that.
Benefits: "A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits."
We'll keep that.
We must remove EEO lines, etc. Also remove "If you're excited about this role but your experience doesn't align perfectly..." etc. That's encouragement but maybe not boilerplate? It's somewhat generic but still part of posting. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The encouragement line is not exactly those; but it's more like a motivational note. Might be okay to keep? It's not EEO. It's not application instructions. It's a statement encouraging to apply. Could be considered part of posting but not essential. Safer to keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. That line is substantive? It's encouraging to apply; maybe not essential but it's part of posting. I'd keep it maybe under About the role? But it's not about role. Could be omitted as it's not essential? I'd keep it to be safe.
But we must not include duplicated lines. There's none.
Now produce HTML.
Structure:
About the role
Intro paragraph + primary purpose + encouragement line?
We could split: About the role includes intro and primary purpose. Encouragement line maybe separate? Could be its own paragraph.
Let's craft:
About the role
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance.
PRIMARY PURPOSE: To supervise the operations of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims within the teams including frequent diaries on complex or high exposure claims.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills,
for prose. We must not create sections with filler like "commensurate with experience". Not present. We need to decide headings: "About the role", "Primary Purpose", "Responsibilities" (maybe combine essential and additional?), "Supervisory Responsibilities", "Qualifications", "Work Environment", "Pay", "Benefits". Could also have "Education & Licensing", "Experience", "Skills & Knowledge" as subheadings? But only allowed headings are those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings only. Not create custom like "Primary Purpose". We can embed primary purpose within About the role or Responsibilities. Probably "About the role" includes primary purpose and intro. Then "Responsibilities" includes essential functions, additional functions, supervisory responsibilities. Then "Qualifications" includes education, licensing, experience. Then "Skills" includes skills & knowledge. Then "Work Environment" maybe not in list but they gave as example? Actually they listed examples but not exhaustive? They said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can also use other headings if needed? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical but not exclusive? Safer to stick to those. However we have content like "Work Environment". Could we put under "Requirements"? Not really. Could we create a "Work Environment" heading? It's not in the list but maybe allowed as it's a section. The instruction says use for section headings (e.g. ...). The e.g. implies examples, not exhaustive. So we can add Work Environment as heading.
Similarly we have "Pay" and "Benefits". Good.
We must not include "Requirements" if we have Qualifications and Skills separate; but we could combine qualifications and skills under Qualifications? But they have separate headings Qualifications and Skills. We'll use both.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Work Environment, Pay, Benefits.
Now we need to extract content.
Intro paragraph: "By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance"
That's about the company; we can keep.
Primary purpose: "To supervise the operations of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims within the teams including frequent diaries on complex or high exposure claims."
We can include that in About the role or Responsibilities. Probably About the role includes primary purpose.
Responsibilities: essential functions list (many bullet-like sentences). Additional functions list. Supervisory responsibilities list.
We need to turn each sentence into
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical but not exclusive? Safer to stick to those. However we have content like "Work Environment". Could we put under "Requirements"? Not really. Could we create a "Work Environment" heading? It's not in the list but maybe allowed as it's a section. The instruction says use for section headings (e.g. ...). The e.g. implies examples, not exhaustive. So we can add Work Environment as heading.
Similarly we have "Pay" and "Benefits". Good.
We must not include "Requirements" if we have Qualifications and Skills separate; but we could combine qualifications and skills under Qualifications? But they have separate headings Qualifications and Skills. We'll use both.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Work Environment, Pay, Benefits.
Now we need to extract content.
Intro paragraph: "By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance"
That's about the company; we can keep.
Primary purpose: "To supervise the operations of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims within the teams including frequent diaries on complex or high exposure claims."
We can include that in About the role or Responsibilities. Probably About the role includes primary purpose.
Responsibilities: essential functions list (many bullet-like sentences). Additional functions list. Supervisory responsibilities list.
We need to turn each sentence into
- .
Qualifications: Education & Licensing, Experience.
Education & Licensing: "Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred."
Experience: "Six (6) years of claims experience or equivalent combination of education and experience required. Two (2) years of claims supervisory experience preferred."
We can put each as
- under Qualifications. Skills & Knowledge: list: - Thorough knowledge of claims management procedures and processes for disability - Excellent oral and written communication, including presentation skills - PC literate, including Microsoft Office products - Leadership/management/motivational skills - Analytical and interpretive skills - Strong organizational skills - Excellent interpersonal skills - Excellent negotiation skills - Ability to work in a team environment - Ability to meet or exceed Performance Competencies We'll put each as
- under Skills.
Work Environment: paragraphs:
"When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time."
We need to keep substantive info; we can keep the first two sentences and maybe the mental/physical/auditory/visual details. The last two sentences are somewhat boilerplate but still substantive? They are generic disclaimer; maybe we can keep but it's not boilerplate like EEO. It's okay.
Pay: "As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $68,000 USD annual salary, $1,000 SIPP bonus eligibility."
We'll keep that.
Benefits: "A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits."
We'll keep that.
We must remove EEO lines, etc. Also remove "If you're excited about this role but your experience doesn't align perfectly..." etc. That's encouragement but maybe not boilerplate? It's somewhat generic but still part of posting. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The encouragement line is not exactly those; but it's more like a motivational note. Might be okay to keep? It's not EEO. It's not application instructions. It's a statement encouraging to apply. Could be considered part of posting but not essential. Safer to keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. That line is substantive? It's encouraging to apply; maybe not essential but it's part of posting. I'd keep it maybe under About the role? But it's not about role. Could be omitted as it's not essential? I'd keep it to be safe.
But we must not include duplicated lines. There's none.
Now produce HTML.
Structure:
About the role
Intro paragraph + primary purpose + encouragement line?
We could split: About the role includes intro and primary purpose. Encouragement line maybe separate? Could be its own paragraph. Let's craft:About the role
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance.
PRIMARY PURPOSE: To supervise the operations of multiple teams of examiners and technical staff for disability claims for clients; to monitor colleagues' workload, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims within the teams including frequent diaries on complex or high exposure claims.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills,