Director Disability and Absence Management

For our client, we are seeking a Director Disability and Absence Management to join the team of a leader in the Finance & Insurance space. This leader will oversee disability and absence management program operations, driving continuous improvement, compliance, and service quality across a national client-facing environment. The role partners closely with claim operations, analytics, and business leaders to strengthen performance, develop talent, and support budget and revenue objectives. It is a strong fit for a hands-on leader who can balance operational execution with strategic relationship management in a regulated insurance setting. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,000 – $130,000 annually Responsibilities Facilitate implementation and continuous improvement of disability and absence management programs Act as the primary representative for claim operations to national clients Promote a culture of continuous improvement within teams while ensuring compliance with laws and standards Manage hiring and development of a qualified team, including succession planning Stay updated on industry trends to maintain best practices in programs and processes Manage business unit operations to align with budget and corporate revenue objectives Collaborate with reporting and analytics to track operational efficiency and effectiveness Qualifications Bachelor's degree or equivalent work experience required Minimum of eight years in integrated disability and absence management programs, ideally employer-based Leadership experience in a disability/absence insurance claim operation or third-party administrator claim operation At least six years in a supervisory or leadership role Expertise in best practice benchmarking and metrics for disability/absence management Proven ability to build relationships across all organizational levels and with external partners Strong communication, organizational, and time management skills Benefits Remote work flexibility to create your ideal office environment Empowerment to lead and shape team success Opportunity to build meaningful client partnerships Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.