Director, Web Experience Design (Remote)

About the role

For our client, we are seeking a Director, Web Experience Design (Remote) to join the team of a leader in the Education, Government & Non-Profit space. This leader will shape the digital experience strategy for the organization's web presence, with a particular focus on ecommerce performance and conversion optimization. The role will partner closely with cross-functional teams to create customer journeys that are intuitive, data-informed, and continuously improved through experimentation. This is a highly visible leadership opportunity to guide design direction, strengthen team capability, and support measurable business outcomes across the web. Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Define and implement the overarching vision for the web experience
• Integrate experimentation into the design process through cross-functional collaboration
• Enhance ecommerce and conversion pathways to boost performance
• Create seamless customer journeys across all interaction points
• Leverage data insights to guide design and improvement strategies
• Foster a culture of ongoing optimization and iterative design practices
• Stay attuned to trends in web and design innovations, including AI and personalization
• Mentor and develop design talent to build a strong team culture

Qualifications

• 5-7 years of experience in Web Experience Design, including at least 3 years in a managerial role
• Strong background in ecommerce and conversion optimization
• Expert knowledge in UX/UI design, human-centered methodologies, and accessibility standards
• Proficient in visual design and information architecture
• Excellent communication skills with a knack for influencing stakeholders
• Portfolio showcasing relevant design work is mandatory

Benefits

• Flexible work arrangement with a remote option
• Comprehensive Total Rewards package designed for employee support
• Eligibility for participation in discretionary incentive bonus program
• Opportunities for professional development and growth
• Support for a culture of innovation and continuous improvement

Pay

Compensation: $138,200 – $200,000 annually