Director, Warehouse Operations

About the role

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team. At Shipfusion we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values, and who are looking to further their careers in a unique and rapidly growing organization!

Responsibilities

• Start up and Lead the Irving fulfillment centre operation to achieve KPI’s and designing/improving processes to increase operational efficiency
• Work with our HR team to hire and develop the onsite leadership and fulfillment team
• Work directly with our Sr. VP of Operations and VP of Client Services to ensure the warehouse is executing on all operations goals and initiatives
• Work closely with our Client Services team to ensure client expectations are constantly being met by the warehouse operations team
• Work directly with our Support and Account Management teams to ensure deliverables are being achieved
• Maintain a safe and healthy work environment ensuring policies and procedures are followed
• Facility P&L budget

Requirements

• 5-10 years of direct operational leadership experience preferably in a distribution or fulfillment environment
• Facility start up experience with project management is preferred
• Self motivated, flexible, and resilient leader with strong team building skills
• Ability to manage large scale and complex logistical projects
• Desire and ability to work in a fast-paced, tech-oriented, startup culture
• Strong written and oral communication skills
• Strong knowledge of technology and ability to learn a proprietary WMS

Benefits

• Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.
• Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.
• Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.
• Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.
• Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.
• Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.
• Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.
• Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.
• High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.