Director, Venues at Arsenal Hill

Responsibilities

• Provide executive leadership for all venue operations at the Venues at Arsenal Hill, applying a global perspective to complex issues and budget‑driven strategy.
• Develop and execute sales and marketing strategies to maximize rental revenue for weddings, social gatherings, and corporate events.
• Collaborate with the agency’s Chief of Staff and State Park Service Director to create a strategic vision for the renovated venues.
• Oversee the full sales cycle—from initial inquiry through event execution and post‑event review—to ensure proactive, coordinated, and consistent client engagement.
• Communicate with vendors and guide clients on logistics, delivering high‑quality event experiences that foster growth.
• Manage the annual operational budget (approximately $1.5 million) and marketing budget (approximately $170 thousand), forecasting revenue, approving expenditures, and planning maintenance to meet fiscal targets.
• Develop an annual, data‑informed sales and marketing plan aligned with the SCPRT mission and coordinate with the agency’s advertising partner.
• Promote teamwork within the office, across the agency, and with external stakeholders; represent the office on agency teams throughout the year.
• Serve as a critical member of the owner team for capital‑improvement projects, working closely with architects, contractors, project managers, and engineers to keep timelines on schedule.
• Manage all external contractual agreements, including the Memorandum of Understanding with the Department of Administration.

Requirements

• Bachelor’s degree in Hospitality Management, Business, Marketing, or a related field.
• At least ten years of progressive experience in the event and hospitality industry, including venue sales, operations management, and leadership.
• Working knowledge of large‑scale special‑event management, high‑end venue operations, and modern sales and marketing principles.
• Proven track record of revenue growth.

Additional Requirements

• Ability to work evenings, weekends, and holidays based on programming and event schedules.
• Occasional in‑state travel, which may include overnight stays.
• Valid South Carolina driver’s license.
• Availability to report to work during emergency situations and hazardous weather events.
• Demonstrated capability to work effectively both independently and collaboratively in in‑person and virtual team environments.
• Excellent oral and written communication skills; ability to present the venues to diverse audiences, including prospective clients and international dignitaries.
• Strong leadership, interpersonal, organizational, and critical‑thinking skills.
• Sound public‑relations, customer‑service, conflict‑resolution, and analytical abilities.
• Solid work ethic with an enthusiastic, optimistic approach and keen attention to detail.
• Proficiency in managing multiple concurrent projects, prioritizing competing responsibilities, and meeting established deadlines.
• Advanced computer proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Familiarity with relevant federal, state, and local laws and regulations.

Work Schedule

Full‑time position, 37.5 hours per week. Required to work evenings, weekends, and holidays as event programming dictates, with occasional travel and emergency‑response duties.

Location: Venues at Arsenal Hill, Columbia, South Carolina.