Director, UX Design

About the role

As a Design Director on Teague’s UX team, you lead the creation of complex, information-rich software experiences, helping clients navigate ambiguity to define clear, usable products. Working at the intersection of UX, product strategy, and systems thinking, you guide teams through early-stage problem framing, research, and design for enterprise and mission-critical tools. You provide hands-on leadership across projects, facilitating workshops, aligning stakeholders, and elevating team output through strong critique and direction. You also contribute to business growth and mentor designers, maintaining a high bar for craft, collaboration, and impact.

Travel expectations

Travel expectations vary by project and client needs, typically averaging around 15–20% and including occasional short domestic trips for workshops, research, and key meetings. At times, this may involve multi-day or week-long onsite engagements during critical phases, with flexibility required as travel cadence can shift based on project demands.

Who you are

• You are a design leader who thrives in complexity—comfortable guiding multiple engagements at once while maintaining a sharp focus on quality, clarity, and impact.
• You bring a strong point of view grounded in user needs, technical realities, and business goals, and you know how to translate that into thoughtful, well-crafted experiences.
• You’re as skilled in shaping strategy as you are in guiding execution, leading teams through ambiguity with confidence and providing clear, actionable critique that elevates the work.
• You’re energized by collaboration, partnering closely with cross-functional teams and clients to align around a shared vision and move ideas forward.
• You’re also a strong communicator and storyteller, able to frame complex ideas in ways that are compelling, persuasive, and easy to understand.
• You lead by example—mentoring designers, fostering a culture of curiosity and continuous learning, and helping others grow into stronger practitioners and leaders.
• You’re comfortable stepping into business development conversations, shaping proposals, and representing the work with credibility and passion.
• Above all, you care deeply about craft, team success, and delivering meaningful, high-impact design solutions.

What you’ll do

• Owning
• Thinking
• Doing

Who you bring

• Bachelor’s degree or equivalent work experience in a design related field.
• 10+ years of experience in design consulting, with a robust and diverse portfolio of impactful, multidisciplinary work.
• 3+ years in a creative leadership role (e.g., Creative Director) within a consulting or agency environment.
• Proven success leading cross-functional and ad hoc teams to deliver complex projects, driving outcomes through collaboration, influence, and direct leadership.
• Experience balancing long-term strategic planning with day-to-day operational oversight.
• Exceptional project framing skills; defining approach, deliverables, stages, process to ensure confidence within internal teams and with the client.
• Recognized as a visionary leader and creative thinker who inspires teams and shapes industry conversations; a strong professional network in the airline or transportation sectors is a plus.
• Exceptional relationship-building skills with people across all levels of an organization and from diverse cultural, generational, ethnic, racial, educational, and socioeconomic backgrounds.
• Deep understanding of the design process and operations, particularly in aviation, transportation, product development, and experience design.
• Demonstrated fluency in both business and creative disciplines, with experience leading strategic initiatives that bridge design and organizational growth.
• A consistent track record of delivering successful projects and cultivating long-term client relationships.
• Respected voice in the design community, known for thought leadership, passion for craft, and meaningful contributions to industry conversations.
• Well-versed in global design trends, with an understanding of related and emerging industries that influence the design landscape.
• Strong grasp of brand and marketing strategies, including communications tactics and evolving technologies.
• Experienced in business development and client engagement, with a talent for building trust and uncovering new opportunities.

Pay and Benefits

The salary range for this job in most US geographic locations is $185,000 - $200,000.

Why you'll love working here

• Creative Environment – Work with a talented and passionate team.
• Growth-Oriented – We support professional development and skill-building.
• Collaborative Culture – We value diverse perspectives and ideas.
• Impactful Work – Shape the future of design and create meaningful experiences.
• A Team That Cares – We believe great work comes from happy, inspired people.

Our Commitment

We are committed to creating an environment where everyone, regardless of background, identity, or lived experience, feels valued, heard, and empowered.

Why Join Us?

• Create new ways of working to drive innovation and adaptability.
• Trust one another, empowering collaboration and autonomy.
• Never stand still, embracing growth and continuous learning.
• Champion new ideas and perspectives, valuing creativity and fresh thinking.
• Celebrate our differences and foster an inclusive culture of belonging.
• Engage across diverse projects that challenge and inspire.
• Encourage work/life integration, promoting balance and well-being.

What We Offer

• We create new ways of working to drive innovation and adaptability.
• We trust one another, empowering collaboration and autonomy.
• We never stand still, embracing growth and continuous learning.
• We champion new ideas and perspectives, valuing creativity and fresh thinking.
• We celebrate our differences and foster an inclusive culture of belonging.
• We engage across diverse projects that challenge and inspire.
• We encourage work/life integration, promoting balance and well-being.