Director, US Commercial IT Business Partner

Key Responsibilities

• Serve as the senior technology partner for business teams, aligning technology strategy to business priorities across Sales, Market Access, Marketing, Patient Services, and Operations.
• Drive the capability technology roadmap supporting the company’s omnichannel transformation, enabling insights generated through advanced technology, personalization, and digital activation.
• Establish an governance, platform consolidation, scalability, and consistent standards.

Organizational Leadership & People Management

• Lead and grow a multi-disciplinary team, including emerging platform/product leads, establishing a clear operating framework, and accountability structures.
• Lead all aspects of cross-functional program delivery for key Commercial technology initiatives, ensuring high-quality execution and business adoption.
• Foster a culture of continuous improvement, business partnership, and user-centric build.

Cross-Functional Collaboration & Influence

• Engage senior stakeholders
• Champion shared governance, portfolio prioritization, and cross-functional alignment to support enterprise-wide digital and data initiatives.
• Drive adoption of advanced analytics, AI, and digital capabilities across Commercial teams.

Operational Execution & Continuous Improvement

• Serve as escalation point for complex, cross-functional issues
• Evaluate new technologies and propose investments that improve customer engagement, operational efficiency, and ROI.