Director - Urgent Care

Req #: 98141 | Reports to: Vice President, Ambulatory Business Lines

About the role

The Director of Urgent Care provides strategic, operational, and clinical leadership for one or more urgent care locations across Maine and New Hampshire and requires flexibility to work on-site at various locations as needed to support business and operational needs. As a registered nurse, the Director brings clinical judgment and operational expertise together to ensure the delivery of high-quality, patient-centered care while advancing regulatory compliance, workforce effectiveness, operational efficiency, and financial sustainability. The Director plays a key role in expanding access to care across the communities we serve, leading the development and growth of urgent care services that connect patients with the right level of care, improve the patient experience, and support more efficient, cost-effective care delivery. The Director will bring an entrepreneurial mindset and a commitment to building and scaling services that create measurable impact for patients, communities, and the health system. In partnership with the Medical Director, the Director advances clinical standards and provider and care team member engagement while providing leadership to clinical and administrative teams and ensuring regulatory readiness across the urgent care portfolio.

Responsibilities

• Provide strategic, operational, and clinical leadership for urgent care locations across Maine and New Hampshire
• Ensure delivery of high-quality, patient-centered care
• Advance regulatory compliance, workforce effectiveness, operational efficiency, and financial sustainability
• Expand access to care and lead development/growth of urgent care services
• Connect patients with the right level of care, improve patient experience, support cost-effective care delivery
• Bring entrepreneurial mindset to building and scaling services with measurable impact
• Partner with Medical Director to advance clinical standards and provider/care team engagement
• Provide leadership to clinical and administrative teams
• Ensure regulatory readiness across the urgent care portfolio

Requirements

Education

• Graduate of an accredited school of nursing
• Bachelor of Science in Nursing (BSN) required
• Master's Degree preferred

Licensure & Certification

• Current license to practice as a Registered Nurse in the State of Maine or New Hampshire
• Ability to obtain an active RN license in both states preferred
• Current BLS certification required or must obtain within 30 days of start date
• Other certifications may be required specific to area of practice or in accordance with Department guidelines

Experience

• Minimum of 3 years of progressive healthcare leadership experience — ambulatory or urgent care preferred
• Prior urgent care or freestanding clinic leadership experience preferred
• Experience standing up new sites or converting existing facilities preferred

Skills

• Strong working knowledge of ambulatory regulation, quality standards, and operations (preferred)
• Direct experience with state licensing surveys and at least one accreditation cycle (UCA or equivalent) (preferred)

Benefits

• Competitive benefits package
• Paid parental leave
• Flexible work options
• Student loan assistance
• Professional development opportunities
• Well-being resources
• Comprehensive benefits
• Recognition programs
• Career growth opportunities
• Shift differentials or other incentives (where applicable)

Pay

Base pay range: $122,408.00 to $165,630.40 per year. Compensation for part-time positions is determined on a prorated basis consistent with scheduled hours and applicable full-time equivalent (FTE).