Director, Transportation Operations

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S®, and BAND-AID®—that you already know and love. Science is our passion; care is our talent.

Our global team is ~22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation, and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science, and solve with courage.

About the role

The Director, Transportation Operations – Regional & International Transportation is responsible for leading the end-to-end transportation operating model across domestic regional transportation and international/inter-regional transportation flows. This role provides strategic and operational leadership across U.S. transportation, inbound and outbound international transportation, inter-regional freight, carrier and logistics service provider management, transportation process automation, budget ownership, network transformation, and continuous improvement. This role is based in Summit, NJ; however, for the right candidate, we are open to considering a hybrid or remote work arrangement.

Responsibilities

• Lead domestic, regional, and international transportation operations:
  • Oversee domestic transportation operations across truckload, LTL, intermodal, and related U.S. transportation modes.
  • Oversee inbound and outbound international transportation operations, including ocean freight, air freight, drayage, import/export execution, and freight forwarding.
  • Lead operational management of inter-region transportation lanes and drive improvements in transportation reliability and reporting.
  • Manage transportation exceptions, service disruptions, supplier quality issues, and operational escalations.
  • Partner with Distribution, Planning, Manufacturing, Customer Service, Quality, Procurement, and Control Tower teams to improve total end-to-end flow.
• Build and standardize best-in-class transportation processes:
  • Define and implement standard transportation operating processes across domestic, regional, and international flows.
  • Develop process standards for transportation execution, event management, exception management, freight planning, and issue resolution.
  • Harmonize processes across Distribution, Planning, and Procurement.
  • Identify process gaps and implement corrective actions that improve reliability, quality, cost, and customer experience.
  • Drive consistent adoption of transportation business process standards across regions and functions.
• Lead transportation process automation and digital transformation:
  • Lead transportation automation initiatives that reduce manual work, improve visibility, strengthen control, and increase execution consistency.
  • Partner with technology, Control Tower, logistics service providers, and others to improve digital transportation capabilities.
  • Drive digital maturity in performance management, shipment visibility, analytics, exception tracking, and reporting.
  • Support transportation system changes connected to warehouse site changes, network projects, and operating model improvements.
  • Use data and automation to improve decision-making, reduce process variation, and strengthen transportation reliability.
• Own transportation performance, KPIs, reliability, and analytics:
  • Define and govern transportation KPIs across domestic and international operations.
  • Monitor transportation reliability, supplier quality, transit time, cost performance, and service execution.
  • Use analytics to identify trends, root causes, service risks, and improvement opportunities.
  • Partner with Control Tower teams to strengthen visibility, exception management, reliability reporting, and proactive issue resolution.
  • Translate transportation data into clear operational and executive-level insights.
• Manage transportation budgets and financial performance:
  • Manage transportation budgets across domestic, regional, and international transportation operations.
  • Govern current operational transportation spend and future operational spend requirements.
  • Identify cost improvement opportunities while balancing service, quality, compliance, and risk.
  • Partner with Finance, Procurement, Distribution, Planning, and Supply Chain leadership on budget planning, forecasting, and cost performance.
  • Ensure transportation decisions consider total landed cost, service requirements, capacity constraints, network impacts, and customer expectations.
• Lead carrier, freight forwarder, and logistics service provider management:
  • Manage relationships with domestic carriers, freight forwarders, drayage providers, ocean freight providers, air freight providers, intermodal providers, brokers, and 3PLs.
  • Partner with Procurement on transportation RFPs, sourcing strategy, supplier selection, negotiations, and implementation.
  • Ensure supplier quality, transit time, reliability, cost, and service performance goals are met.
  • Lead corrective action plans for underperforming transportation providers.
  • Support vendor onboarding, lane transitions, new carrier implementation, and logistics service provider governance.
• Optimize routing, mode, network design, and end-to-end flow:
  • Optimize transportation modes across truckload, LTL, intermodal, ocean, air, drayage, and freight forwarding.
  • Improve lane-level performance across cost, service, transit time, quality, and reliability.
  • Partner with Distribution and Planning to improve end-to-end lead times on strategic lanes.
  • Evaluate transportation issues and determine effective remediation actions with stakeholders.
  • Identify opportunities to improve routing, mode mix, supplier utilization, and network resilience.
• Lead large infrastructure, network, warehouse site, and system-change projects:
  • Represent transportation in large network, infrastructure, warehouse site, and system-change projects.
  • Lead transportation readiness for new sites, site transitions, new transportation lanes, new distribution flows, and system-enabled process changes.
  • Ensure transportation requirements are included in project design, testing, implementation, and stabilization.
  • Partner with Distribution, Planning, IT, Procurement, Quality, and external logistics partners to ensure operational readiness.
  • Ensure network and system changes are scalable, compliant, financially sound, and operationally executable.
• Lead transportation transformation and continuous improvement:
  • Lead continuous improvement programs focused on reliability, quality, cost, service, and productivity.
  • Drive transformation across people, process, systems, automation, and supplier management.
  • Identify operational improvement opportunities and translate them into executable plans.
  • Improve transportation execution discipline through clear governance, metrics, and accountability.
  • Build sustainable processes that improve scalability, transparency, and operational resilience.
• Lead and develop a high-performing transportation organization:
  • Lead, coach, and develop direct and indirect transportation team members.
  • Build capabilities across domestic transportation, international transportation, analytics, automation, supplier management, and operational execution.
  • Foster collaboration, accountability, inclusion, psychological safety, and strong engagement.
  • Set clear priorities, goals, expectations, and development plans.
  • Lead effectively across a highly matrixed global organization.

Requirements

• Bachelor’s degree required.
• Minimum 14 years of experience across Supply Chain, including transportation and distribution experience.
• Minimum 5 years of inbound and outbound international transportation experience, including ocean freight operations, air freight operations, and transportation RFPs.
• Minimum 5 years of experience automating transportation processes.
• Minimum 7 years of experience managing transportation budgets, including current and future operational spend.
• Minimum 3 years of experience managing large infrastructure or network projects, including warehouse site changes and system changes.
• Experience working across at least two end-to-end Supply Chain functions such as Source, Plan, Make, and Deliver.
• Experience leading domestic transportation operations and/or managing domestic freight operations.
• Experience managing global or international transportation organizations, processes, or lanes.
• Knowledge of international transportation processes, systems, and import/export execution.
• Demonstrated ability to lead in a highly matrixed global organization.
• Demonstrated people leadership experience, including building and developing high-performing teams.

Preferred Qualifications

• Master’s degree preferred.
• APICS, Lean Six Sigma, or other relevant industry certification preferred.
• Experience transforming transportation teams, processes, systems, and supplier performance.
• Experience with Transportation Management Systems, Control Tower operations, shipment visibility platforms, automation, transportation analytics, and digital performance management.
• Experience managing carrier, freight forwarder, 3PL, and logistics service provider relationships across domestic and international transportation.
• Experience in consumer health, healthcare, pharmaceutical, medical device, or similarly regulated supply chain environments.

Benefits

• Annual performance bonus.