Jobs · Sales · California

Director, Ticket Sales

Los Angeles Football Club (LAFC) · Los Angeles, CA · 1 mo ago
HybridSales$115k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading only if there is real specific content. Must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Overview: description of LAFC. Could be "About the role"? Actually overview is about the club, not the role. Could be placed under "About the role"? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these sections. We have: - Overview: description of LAFC (club). Could go under "About the role"? Usually "About the role" includes role summary. But we have "POSITION SUMMARY" which describes role. So we can put that under "About the role". The overview about club could be maybe omitted? But we must preserve ALL substantive information. So we need to include overview somewhere. Perhaps we can include a brief paragraph under "About the role" that includes both club overview and position summary. Or we could create a separate section like "About the club" but not allowed headings list. The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we need to fit all content into those sections. Thus: - About the role: include overview of LAFC and position summary. - Responsibilities: essential functions list. - Requirements: maybe qualifications? Actually they have QUALIFICATIONS section. Could map to Requirements or Qualifications. We have both Requirements and Qualifications headings allowed. We need to decide where to put what. The posting has "QUALIFICATIONS" with bullet list. Also they mention "Bachelor's degree..." etc. That's qualifications. Could also treat as Requirements. But we have both headings; we can split: Requirements: maybe the mandatory items (Bachelor's degree, 6 years experience, etc). Qualifications: maybe preferred items (major in Business or Sports Management preferred, proficient in CRM preferred, etc). However the posting lumps required and preferred together. We need to preserve all info; we can put all under Qualifications (or Requirements). But we need to avoid empty sections. We could put all under Qualifications and leave Requirements empty? Not allowed: cannot emit heading followed by filler/placeholder text. So we must not create a heading if no real specific content. So we should only include headings that have content. Thus we need to decide which headings have content. We have: - About the role: content (overview + position summary). Yes. - Responsibilities: essential functions list. Yes. - Requirements: maybe we can put the mandatory qualifications (Bachelor's degree required, 6 years experience, etc). That's specific. - Qualifications: maybe we can put preferred qualifications (major in Business or Sports Management preferred, proficient in CRM preferred, etc). That's also specific. - Skills: maybe we can extract skills from qualifications: exceptional organizational and time management skills, ability to multitask, adapt fast paced, maintain confidentiality, professional demeanor, communicate efficiently, proficient in Google Workplace, flexible schedule (nights weekends holidays). Those are skills. Could put under Skills. - Benefits: posting does not mention benefits explicitly. No benefits info. So we should not create Benefits heading. - Pay: posting includes SALARY RANGE with $115,000 per year plus commission eligibility. That's specific. So we can create Pay heading. - Schedule: posting mentions hybrid work model with minimum 2 in-office days per week, may vary, flexible schedule with ability to work nights, weekends, holidays. That's schedule info. So we can create Schedule heading. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule. We must not include Benefits. Now we need to format content. Use

for each heading. Under each heading, we need to put prose in

and lists in

  • . We need to preserve all substantive information; do not invent or summarize away detail. Let's extract details. About the role: - Overview: "The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles." - Position Summary: "The Director, Ticket Sales, will play a primary role in building, providing continuous development to the sales team, as well as setting and executing the overall ticket sales strategy for the organization. This position will directly oversee the Group and Season Ticket Sales staff while providing secondary leadership support to the other areas within the sales department (Tourism Sales, Membership Sales, Premium Sales). This role reports to the Sr. Director, Ticket Sales. LAFC is currently operating on a hybrid work model with a minimum of 2 in-office days per week. Please note that this may vary by role, and your scheduled in-office days are up to the discretion of your supervisor." We can combine into a couple paragraphs. Responsibilities (Essential Functions): List items: - Serve as the primary leader in managing, providing continuous education, and mentorship to the Season Ticket, Group, and Premium Sales teams. - Provide leadership support in the management of the Premium Sales, Membership Sales, and Tourism Sales teams. - Implement and manage department-wide sales training programs while sharing best practices to improve staff performance and impact. - Serve as the lead in building scalable group sales programs leveraging local and regional relationships. - Continuously develop new campaigns and department strategies to grow and maximize ticket sales revenues for upcoming seasons, as well as sell-through allotment for non-LAFC soccer matches. - Collaborate with Data Strategy & Business Analytics team to improve data acquisition and utilization in the following areas: Sales campaigns, Lead scoring, Dynamic pricing, Inventory management, Sales rep activity and pipeline management. - Strategize new ideas to enhance club and premium experiences at BMO Stadium. - Continuously update and re-design compensation plans and incentive plans in order to drive results and drive top performers. - Other duties as assigned by Supervisor/Management. We need to preserve the list exactly; we can break into
  • items. Requirements (mandatory qualifications): From QUALIFICATIONS section: - Bachelor's degree from an accredited College/University required, major in Business or Sports Management preferred. (But the required part is Bachelor's degree; major preferred.) - Minimum of 6 years’ in ticket sales, with at least 3 years of management experience required. - Experience running season ticket campaigns, premium sales campaigns, and renewals required. - Proficient in CRM databases and softwares preferred. (This is preferred, maybe goes to Qualifications or Skills.) - Exceptional organizational and time management skills with the ability to multitask and execute in a timely manner. (Skill) - Must be able to adapt in a fast paced work environment with challenging demands and frequent changes. (Skill) - Ability to maintain a high level of confidentiality at all times. (Skill) - Must possess a professional demeanor and has the ability to interact with all levels of the organization and external stakeholders. (Skill) - Ability to communicate efficiently and effectively – both verbal and written. (Skill) - Proficient in Google Workplace Programs (Gmail, Sheets, Docs, ect.) (Skill) - Flexible schedule with the ability to work nights, weekends, and holidays as the event calendar requires. (Schedule/Skill) We need to separate required vs preferred. The posting says "required" for some, "preferred" for others. We'll put required items under Requirements heading, and preferred items under Qualifications heading (or Skills). But we also have Skills heading for skill-based items. Let's decide: Requirements heading: mandatory items: - Bachelor's degree from an accredited College/University required. - Minimum of 6 years’ experience in ticket sales, with at least 3 years of management experience. - Experience running season ticket campaigns, premium sales campaigns, and renewals. (Note: major in Business or Sports Management preferred -> not required, so goes to Qualifications.) - Proficient in CRM databases and softwares preferred -> goes to Qualifications. - Exceptional organizational and time management skills with the ability to multitask and execute in a timely manner. -> Skill. - Must be able to adapt in a fast paced work environment with challenging demands and frequent changes. -> Skill. - Ability to maintain a high level of confidentiality at all times. -> Skill. - Must possess a professional demeanor and has the ability to interact with all levels of the organization and external stakeholders. -> Skill. - Ability to communicate efficiently and effectively – both verbal and written. -> Skill. - Proficient in Google Workplace Programs (Gmail, Sheets, Docs, ect.) -> Skill. - Flexible schedule with the ability to work nights, weekends, and holidays as the event calendar requires. -> Schedule (but also skill). We'll put under Schedule heading. Thus Requirements will have three items. Qualifications heading: preferred qualifications: - Major in Business or Sports Management preferred. - Proficient in CRM databases and softwares preferred. Maybe also "Bachelor's degree from an accredited College/University required" is already in Requirements; we won't duplicate. We could also include "Bachelor's degree" as qualification but it's required; but we already have it under Requirements. That's fine. We could also include "Bachelor's degree from an accredited College/University" under Qualifications as well but that would duplicate. Better not duplicate. Thus Qualifications: two items. Skills heading: skill-based items: - Exceptional organizational and time management skills with the ability to multitask and execute in a timely manner. - Must be able to adapt in a fast paced work environment with challenging demands and frequent changes. - Ability to maintain a high level of confidentiality at all times. - Must possess a professional demeanor and has the ability to interact with all levels of the organization and external stakeholders. - Ability to communicate efficiently and effectively – both verbal and written. - Proficient in Google Workplace Programs (Gmail, Sheets, Docs, ect.). We could also include "Flexible schedule with the ability to work nights, weekends, and holidays as the event calendar requires." but that's schedule. Pay heading: Salary range: $115,000 per year, eligible for additional compensation through commission. We need to preserve the statement: "At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training; and other business and organizational needs. Pursuant to state and local pay disclosure guidelines, the compensation for this role is $115,000 per year. This role is eligible for additional compensation through commission." We should keep all that. Schedule heading: Hybrid work model with minimum 2 in-office days per week, may vary, flexible schedule with ability to work nights, weekends, holidays as event calendar requires. We need to preserve: "LAFC is currently operating on a hybrid work model with a minimum of 2 in-office days per week. Please note that this may vary by role, and your scheduled in-office days are up to the discretion of your supervisor." Also "Flexible schedule with the ability to work nights, weekends, and holidays as the event calendar requires

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