Director, Ticket Sales

About the role

The Golden State Warriors are looking for an innovative sales and service leader to lead our Ticketing team. In this role, you will mentor and develop a growing sales team and ensure pacing towards our goals. Additionally, you will generate and maximize ticket revenue, provide outstanding service, assist with the development and implementation of sales/service strategies, and build partnerships. This position reports to the Vice President, Ticket Sales & Services. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative, creativity and dedication! This is a full-time position based onsite in San Francisco, CA.

Responsibilities

• Support and lead sales/service reps in their efforts to achieve sales goals
• Provide lead lists to sell season ticket and mini plan ticket packages
• Build positive relationships with current accounts and past ticket holders
• Provide new business leads and decipher ways to acquire leads for sales reps
• Distribute inbound leads through our website and main phone line
• Exceed weekly and monthly sales goals in the areas of season ticket and mini plan sales
• Provide exceptional customer service to all current and potential customers
• Work Warriors home games to overlook sales and service staffs
• Set up events to promote our team and market our current ticket packages
• Maintain sales and service goals outlined by the Vice President, Ticket Sales & Services
• Other duties as assigned

Requirements

• Bachelor’s degree or equivalent work experience
• 7+ years in sales, preferably within the sports/entertainment industry
• 1-2 years of people management experience; sales and management experience with a proven track record in meeting quotas for an entire department

Qualifications

• Experience developing marketing plans, promotions, presentations, and proposals

Skills

• Proficiency in Microsoft Office Suite
• Excellent written and verbal communication, customer service, attention to detail, resolution and presentation skills
• Ability to build positive relationships with clients and peers at all levels within the organization
• Ability to prioritize and balance multiple projects in a fast-paced work environment

Benefits

• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets, team store discount and more!

Pay

$100,000 Per Year + Bonus (Approx. OTE: $170,000 Per Year)

Schedule

Ability to work Warriors home games (i.e., evenings, weekends, and holidays)