Director, Technology Vendor Management

About the role

We are establishing a Vendor Management Organization as a dedicated function in the current Sourcing organization responsible for managing relationships with external Technology vendors. This will be a function to ensure vendors deliver value to the business, meet performance standards and comply with contractual obligations. In this role, you will be responsible for managing and optimizing vendor relationships for our Technology Group to ensure the delivery of services align with business objectives. This role in particular focuses on Technology Vendors only providing Services in all categories (Hardware, Software, Services, Cloud computing etc.).

Responsibilities

• Supplier identification and market research
• Build strong relationships with internal stakeholders to align vendor services with business needs
• Stay up to date with industry trends to manage vendor sourcing and performance
• Managing vendor relationships
  • Develop vendor relationships demonstrating a partnership approach and fostering collaboration to drive innovation and continuous improvement
  • Be the first level of relationship escalation for our stakeholders
  • Facilitate communication between vendors and internal stakeholders
• Ensuring contract