Director, IT Vendor Management

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Director, IT Vendor Management to join our growing team in Daytona Beach, FL or Plano, TX!

Responsibilities

• Develop and execute a comprehensive IT vendor management strategy aligned with enterprise and technology priorities
• Work with sourcing to establish governance frameworks for vendor selection, onboarding, performance management, and offboarding
• Define policies, standards, and controls to drive consistency
• Create a vendor segmentation model (strategic, preferred, tactical) to prioritize oversight and engagement
• Implement and oversee vendor performance management processes, including SLAs, KPIs, and scorecards
• Drive accountability for vendor outcomes, including delivery quality, service levels, and innovation contributions
• Ensure vendors deliver measurable business value, including cost optimization, productivity gains, and risk reduction
• Lead regular business reviews with key vendors to assess performance and identify improvement opportunities
• Partner with procurement and legal teams to negotiate contracts, pricing, and terms
• Optimize vendor spend through consolidation, renegotiation, and demand management strategies
• Provide financial oversight of vendor budgets, forecasts, and total cost of ownership
• Ensure vendors comply with enterprise risk management, cybersecurity, and regulatory requirements
• Partner with information security and risk teams to conduct due diligence and ongoing risk assessments
• Maintain vendor continuity and contingency planning
• Act as a strategic advisor to IT and business leaders on vendor-related decisions and opportunities
• Provide transparency into vendor performance, risk, and financial impacts
• Align vendor capabilities with business needs and technology roadmaps
• Support integration of vendors and contracts through acquisitions and organizational changes

Requirements

• 10+ years of experience in IT, sourcing, vendor management, or procurement
• 5+ years of leadership experience managing vendor management or strategic sourcing teams
• Proven track record managing large, complex vendor portfolios with significant spend
• Experience in decentralized or multi-entity organizations (preferred: insurance, financial services, or similar industries)
• Strong experience in contract negotiation and vendor performance management
• Bachelor’s degree in Business Administration, Information Systems or related field
• Strong executive presence with the ability to influence senior stakeholders
• Ability to translate vendor performance into business value and risk implications
• Strong financial acumen and cost optimization mindset
• Ability to operate effectively in a fast-paced, evolving environment
• Ability to lead and manage both on-site and virtual teams globally
• Ability to work independently, with limited required direction and guidance
• Analytical and problem-solving skills
• Experience working in complex, matrixed, or regulated enterprise environments
• Teammate Benefits & Total Well-Being

Qualifications

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Additional information regarding this policy can be found on our careers page.

Skills

• Strong communication and interpersonal skills
• Excellent project management and organizational skills
• Strong analytical and problem-solving skills
• Ability to work independently and in a team environment

Benefits

• Teammate Benefits & Total Well-Being