Director, Technical Programs

Responsibilities

• Input into future business strategies and products.
• Help define and maintain Comtech’s present and future vision for NG product line.
• Escalation for customer issues regarding the support and implementation of our services.
• Implementation planning and oversight.
• Use existing tools to manage workflow and external stakeholder relationships.
• Involvement in the RFP and SOW processes.
• Work with the Comtech product team to identify and implement product innovations based on market trends.
• Incremental improvement of our product delivery, dispatch, and management.
• Facilitate risk mitigation at the program level.
• Produce executive level status updates.
• Project oversight and management of strategic customer relationships.
• Affiliate in hiring and orienting employees, developing personal growth opportunities by coaching and counseling.
• Set goals for performance and deadlines in ways that comply with company’s plans and vision.
• Ensures adherence to Comtech policies, standards, processes, procedures and guidelines for all team supports.

Requirements

• Intermediate level knowledge with the Microsoft Office tools, Outlook, Word, Access and Excel.
• Effective problem solving and critical thinking skills.
• Strong attention to detail.
• Excellent interpersonal skills including effective listening, verbal and written communication skills.
• An analytical mindset with problem-solving skills.
• Excellent understanding of data administration and management functions (collection, analysis, distribution etc.).
• Previous management experience.
• Working knowledge of Next Generation 911 solutions, networking and call handling services.

Qualifications

Bachelor’s Degree or equivalent combination of education and experience. Four or more years in Technical Program Management or E911 segment of telecommunications is equivalent.

Skills

Intermediate level knowledge with the Microsoft Office tools, Outlook, Word, Access and Excel.

Effective problem solving and critical thinking skills.

Strong attention to detail.

Excellent interpersonal skills including effective listening, verbal and written communication skills.

An analytical mindset with problem-solving skills.

Excellent understanding of data administration and management functions (collection, analysis, distribution etc.).

Previous management experience.

Working knowledge of Next Generation 911 solutions, networking and call handling services.

Benefits

Comtech Telecommunications Corp. is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.