Director, Technical Program Manager (Resiliency and Reliability Engineering)
About the role
Our TPM Directors are responsible for managing technical programs, ensuring technical risks are identified and mitigated, and leading a team of TPMs to build the foundations for the TPM practice.
Responsibilities
- Identify and mitigate technical risks throughout the delivery life-cycle
- Proactively communicate and collaborate with various stakeholders
- Develop and implement solutions that address complex technical issues
- Drive execution, follow-through, accountability, and results across multiple teams
- Build and lead a team of TPMs to ensure successful program delivery
- Collaborate with cross-functional teams to achieve business impact
- Manage and resolve technical challenges effectively
Requirements
- Bachelor's degree
- At least 7 years of experience managing technical programs
Preferred Qualifications
- 5+ years of experience designing and building data-intensive solutions using distributed computing
- 3+ years of experience in building distributed systems and highly available services using cloud computing services or architecture
- 3+ years of experience with site reliability engineering, observability, incident response, or disaster recovery programs at scale
- 3+ years of experience driving resilience or reliability engineering initiatives — including chaos engineering, failure mode analysis, or run-the-engine reduction programs
- 3+ years of experience with Agile delivery
- 3+ years of experience delivering large and complex programs — where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.
Pay
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
- McLean, VA: $230,400 - $263,000 for Director, Technical Program Management
- New York, NY: $251,400 - $286,900 for Director, Technical Program Management
- Plano, TX: $209,500 - $239,100 for Director, Technical Program Management
- Richmond, VA: $209,500 - $239,100 for Director, Technical Program Management
- San Francisco, CA: $251,400 - $286,900 for Director, Technical Program Management
Schedule
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
Qualifications
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.