Director, Technical Program Management
About the role
The Frontier of AI & Solutions TPM team is looking for a Technical Program Manager (TPM) to drive programs at the intersection of Generative AI research and production-scale deployment. This role will focus on multi-agent conversational systems, agentic AI architectures, inference optimization, and model pretraining/finetuning workflows.
Responsibilities
- Own and advance core platforms and high-impact solutions, establishing the definitive enterprise guardrails and delivery pathways that enable safe, accelerated AI adoption across the entire company.
- Collaborate closely with world-class researchers, engineers, and cross-functional stakeholders to take cutting-edge AI models from concept to production, while ensuring alignment with risk, compliance, and business objectives.
- Drive development and orchestration of agentic AI chatbots and intelligent assistants, enabling scalable, context-aware multi-agent interactions.
- Partner with researchers to manage pretraining, finetuning, and inference optimization efforts, ensuring performance and efficiency at scale.
- Collaborate with risk, security, and compliance teams to identify and mitigate risks associated with generative AI.
- Establish frameworks for experimentation, evaluation, and deployment of generative AI models.
- Track milestones, dependencies, and delivery. Translate cutting-edge academic research into practical applications and drive adoption into production environments.
- Have exceptional communication and collaboration skills.
- Have excellent problem solving and influencing skills.
- Provide a deep focus on execution, follow-through, accountability, and results.
- Able to work across different functions, organizations, and reporting boundaries to get the job done.
Requirements
- Bachelor's Degree
- At least 7 years of experience managing technical programs
Preferred Qualifications
- 7+ years of experience designing and building data-intensive solutions using distributed computing
- 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
- 3+ years experience building highly scalable mobile products & platforms
- 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- Bachelor's degree in a related technical field (Computer Science, Software Engineering)
- MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
Pay
Salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
- Cambridge, MA: $230,400 - $263,000 for Director, Technical Program Management
- McLean, VA: $230,400 - $263,000 for Director, Technical Program Management
- New York, NY: $251,400 - $286,900 for Director, Technical Program Management
- San Francisco, CA: $251,400 - $286,900 for Director, Technical Program Management
- San Jose, CA: $251,400 - $286,900 for Director, Technical Program Management