Director, Technical Product Management

About the role

Norstella is seeking a Director or Senior Director of Technical Product Management to lead the strategy and execution of our data platform and AI-powered product suite. This is a high-impact, cross-functional role at the intersection of commercial life sciences data, modern AI delivery mechanisms, and revenue growth, sitting within a global product and technology organization.

Key Responsibilities

• Own the end-to-end product vision and roadmap for our data platform, including data delivery mechanisms — APIs, MCPs, data feeds, and AI agents.
• Define and execute go-to-market strategy for AI-native products built on commercial life sciences data assets (open claims, EMR notes, payer data, and more).
• Prioritize features and capabilities based on market demand, competitive landscape, and revenue impact.
• Translate complex data and AI capabilities into clear, differentiated value propositions for commercial and clinical customers.
• AI & Data Platform Delivery
• Oversee the product lifecycle for AI-native capabilities including agentic workflows, LLM-powered insights, and structured/unstructured data pipelines.
• Drive adoption of modern data delivery modalities: RESTful APIs, MCP (Model Context Protocol) servers, bulk data feeds, and embedded AI agents.
• Collaborate with data science, engineering, and architecture teams to ensure platform scalability, data quality, and compliance.
• Stay ahead of the AI/ML landscape to identify emerging patterns applicable to life sciences commercialization.
• Revenue & Commercial Focus
• Partner closely with sales, solutions engineering, and customer success to drive pipeline expansion, accelerate deal cycles, and support renewals.
• Serve as a subject matter expert and executive-level product voice in strategic customer conversations.
• Build credibility with technical buyers by demonstrating hands-on fluency with data schemas, API design, and AI/ML delivery patterns.
• Partner with sales and customer success in executive business reviews, QBRs, and strategic account planning sessions.
• Define and track product-level KPIs tied to revenue growth, adoption, and retention.

Required Qualifications

• 10–15 years of product management experience, with meaningful time in data platforms, health/life sciences, or enterprise SaaS.
• Experience building and commercializing AI-native products — from concept through launch and revenue generation.
• Deep familiarity with commercial life sciences data assets, including open/closed medical and pharmacy claims, EMR/EHR notes, payer formulary and coverage data, and provider/patient-level datasets.
• Strong technical fluency: able to engage credibly with engineers on API design, data schemas, LLM pipelines, and agent frameworks without writing code.
• Experience owning data delivery products — APIs, data feeds, MCP servers, AI agents, or similar developer-facing surfaces.
• Demonstrated ability to run structured customer discovery across both technical (engineering, data science) and business (commercial, clinical, operations) stakeholders.
• Revenue orientation — experience tying product decisions to ARR, expansion, and churn metrics.
• Excellent written and verbal communication; can tailor messaging from data engineer to chief commercial officer.

Preferred Qualifications

• Experience at a health data company, payer analytics firm, or life sciences technology vendor.
• Familiarity with Model Context Protocol (MCP), LangChain/LangGraph, or similar agentic AI frameworks.
• Background in FHIR, HL7, or other healthcare interoperability standards.
• MBA or advanced degree in a quantitative or life sciences field.

Our Guiding Principles for Success at Norstella

• Bold, Passionate, Mission-First
• Integrity, Truth, Reality
• Kindness, Empathy, Grace
• Resilience, Mettle, Perseverance
• Humility, Gratitude, Learning

Equal Opportunities Employer

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success.

Contact Information

If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com