Director, Talent Acquisition and Recruiting Operations

About the role

As the Director of Talent Acquisition and Recruiting Operations, you will build and lead a modern, data-driven, full-cycle TA function. You will own the end-to-end hiring lifecycle, modernize our TA systems (Workday) and processes, and serve as a strategic partner to leaders in a regulated environment. You will optimize Workday, attract and assess high-performing talent, advise senior leaders on workforce planning, and lead recruiting initiatives that deliver a strong candidate and hiring manager experience—on time and within budget.

Major Accountabilities

Full-Cycle Talent Acquisition

• Lead end-to-end recruitment for all corporate roles — from requisition through onboarding — ensuring a consistent, high-quality candidate and hiring manager experience.
• Build and maintain proactive talent pipelines across functions and levels through targeted sourcing and relationship management.
• Partner with business leaders to develop search strategies, define role requirements, and set realistic expectations around market conditions and timelines.
• Manage hiring manager relationships through structured pipeline reviews, status reporting, and debriefs.
• Develop and negotiate offers with a thorough understanding of the bank's compensation philosophy.
• Manage and coordinate the interview process, including scheduling and coordination, and ensuring a positive candidate experience throughout the hiring stages.
• Serve as primary owner of third-party vendor relationships and recruiting services.
• Oversee the intern program, including sourcing through Handshake and other channels, and manage the end-to-end program lifecycle.
• Coordinate background checks and immigration requirements (as applicable), and ensure candidates have clear visibility into next steps through onboarding.

Systems & Process Modernization

• Own the optimization of Workday Recruiting — including requisition workflows, position structure, job profile configuration, pipeline stage design, and reporting — to eliminate manual workarounds and create a scalable operating model.
• Lead the review and standardization of position and job profile architecture in Workday, ensuring requisition, position, and job profile alignment across the organization.
• Design and implement AI-assisted capabilities within TA workflow, reduce manual, low-value tasks.
• Build a data and analytics foundation for TA by defining key metrics, automating reporting, and replacing manually produced outputs with real-time dashboards.
• Evaluate and improve the integration between Workday ATS, LinkedIn Recruiting, and Handshake to create a connected, efficient sourcing and tracking ecosystem.

Business Partnership & Data Storytelling

• Serve as a consultative partner to hiring managers and business leaders — bringing market intelligence, pipeline data, and talent strategy to every conversation.
• Own the production of TA reporting for HR leadership and business stakeholders: pipeline health, time-to-fill, offer acceptance, and source-of-hire analytics.
• Use data proactively to surface trends, anticipate bottlenecks, and make evidence-based recommendations.
• Align TA activity to workforce planning priorities in partnership with the Head of Employee Services.
• Build and maintain candidate pipelines and talent communities using a mix of sourcing channels (e.g., LinkedIn and targeted job boards) and regular candidate engagement.
• Deliver a consistent, high-quality candidate and hiring manager experience across sourcing, interviewing, offers, and onboarding.
• Continuously improve TA processes and candidate experience by soliciting feedback from stakeholders and adjusting as needed.
• Support other HR team responsibilities as needed.

Required Qualifications

• 8+ years of progressive TA experience, with a track record of owning full-cycle recruitment across multiple functions and levels.
• Demonstrated expertise with Workday Recruiting (ATS), including configuration, workflow design, and reporting.
• Experience optimizing an underutilized Workday environment is strongly preferred.
• Track record of building or significantly improving TA processes in a highly regulated environment.
• Proven ability to use data to drive decisions: building reports, interpreting metrics, and presenting findings to senior stakeholders.
• Strong understanding of compensation principles and the ability to construct and negotiate complex offers.
• Exceptional organizational skills and the ability to manage multiple searches simultaneously without sacrificing quality or compliance.
• Consultative communication style — able to challenge, advise, and influence at all levels of the organization.
• Ability to maintain confidentiality, multitask, and thrive in a fast-paced environment.

Preferred Qualifications

• Broader HR experience — whether in generalist, HR operations, or business partnering capacity — that enables a more holistic view of the employee lifecycle.
• Experience in financial services, banking, or another regulated industry.
• Exposure to AI tools within TA workflows (screening, sourcing, scheduling, or analytics).
• Experience developing and executing candidate sourcing strategies and candidate assessment.
• Experience identifying industry trends and campaigns to help shape a competitive strategy.

Key Competencies

• Results driven - high-energy, positive, entrepreneurial in spirit while goal-oriented
• Strong business acumen, maturity and leadership skills
• Communicates effectively - excellent communication skills – ability to communicate clearly and concisely (verbally and written); good listener and flexible, while being realistic and prudent
• Collaborates - strong relationship building and partnering skills as trusted colleague and team advisor
• Known reputation for integrity and ethics

Pay

Salary range: $160K - $190K