Director, Supported Housing

About the role

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization. It offers a wide range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of over 400 direct-care and support staff. The organization is committed to driving change in behavioral health and developmental services and fostering an inclusive environment where employees' well-being is prioritized.

Primary Responsibilities

• Provide leadership and clinical oversight for all supported housing initiatives, focusing on person-centered planning and recovery-oriented services.
• Direct clinical and administrative supervision to program managers, licensed staff, and other clinical personnel within the supported housing continuum.
• Establish and monitor clinical protocols, quality assurance standards, and safety procedures across all housing sites.
• Ensure strict adherence to all regulations set forth by the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD), Medicaid (Georgia Medical Assistance Program), and other relevant governing bodies.
• Oversee program audits and develop and implement corrective action plans as needed.
• Maintain compliance with state and federal standards related to housing stability, Fair Housing laws, and resident rights.
• Identify staff training needs and develop and deliver continuous professional development in areas such as trauma-informed care, crisis intervention, psychiatric rehabilitation, and co-occurring disorders.
• Foster a culture of clinical excellence, recovery, and inclusion.
• Collaborate closely with internal agency departments (e.g., outpatient clinics, community-based services) and external community partners (e.g., housing authorities, landlords, hospitals) to ensure seamless continuity of care.
• Manage data collection, analysis, and reporting on key performance indicators (KPIs), clinical outcomes, and program efficiency to inform strategic decision-making.
• Assist in the development and management of the program budget, ensuring efficient use of resources and fiscal stability.

Qualifications

• Education: Master's degree or higher in a relevant field such as Social Work, Counseling, Psychology, or Psychiatric Nursing from an accredited institution.
• Licensure: Current, active, and unrestricted Georgia associate professional licensure (e.g., LMSW, APC, LAMFT).
• Experience: A minimum of one (1) year of post-licensure clinical experience in a behavioral health setting, with at least two (2) years of clinical and administrative leadership experience.
• Specialized Knowledge: Demonstrated expertise in community-based behavioral health service delivery, supported housing models (e.g., Permanent Supportive Housing, housing treatment), recovery-oriented services, and comprehensive knowledge of DBHDD regulations and compliance requirements.
• Preferred: Current, active, and unrestricted Georgia independent professional licensure (e.g., LCSW, LPC, LMFT).
• Experience working within the Georgia Community Service Board (CSB) system.
• Certification or training in specific EBPs (e.g., ACT, IPS Supported Employment, CBT).
• Experience managing programs with diverse funding streams (e.g., Medicaid, HUD, state grants).

Skills and Abilities

• Exceptional leadership, managerial, and organizational skills.
• Strong clinical and assessment skills, particularly with individuals with serious and persistent mental illness (SPMI).
• Excellent written and verbal communication skills, including the ability to articulate complex clinical and regulatory information clearly.
• Proficiency in utilizing Electronic Health Records (EHR) and data management systems.
• Ability to handle high-stress situations, prioritize multiple demands, and make sound, clinical/ethical decisions.

Benefits

Claratel Behavioral Health is an Equal Opportunity Employer and strongly encourages individuals with lived experience to apply. Pre-employment drug screening and successful completion of a criminal history background check is required. Claratel Behavioral Health participates in E-Verify (Company ID: 226305).