Director of Housing Support

Tri Delta is seeking a strategic, relationship-focused leader to drive the growth and impact of its housing program while advancing the organization's mission to support a thriving collegiate experience. This role is remote-eligible; candidates must be physically located in the US and eligible to work without sponsorship.

Status: Full-Time, Salaried – Exempt
Location: Remote eligible
Travel: Up to 20%
Supervised by: Vice President of Housing
Supervises: Housing Support Manager, Volunteers & Housing Support Manager, Resources
Driving: Occasional

Responsibilities

• Lead and supervise the Housing Support Team, including the Housing Support Manager, Volunteers and the Housing Support Manager, Resources.
• Develop and strengthen relationships with housing volunteers, collegiate chapters, and other stakeholders to position Tri Delta Housing as a trusted partner.
• Provide timely communication to housing volunteers in collaboration with the Housing Support Manager, Volunteers.
• Direct resource development for collegiate chapters and local house corporations.
• Identify opportunities to support and improve the collegiate experience and long-term chapter health.
• Lead and develop housing recommendations for new and returning chapter opportunities (extension) requiring property procurement.
• Identify and minimize operational risks for Local House Corporations and Tri Delta Housing in alignment with the Strategic Plan.
• Develop and lead project management to grow Tri Delta Housing and identify new business opportunities.
• Refine Tri Delta Housing’s messaging and pitch to align with the organization’s strategic plan and promote joining opportunities.
• Educate stakeholders about Tri Delta Housing advantages through informational sessions and in-person visits.
• Synthesize information and prepare reports to support growth decision-making.
• Refine and develop processes for local house corporations to join Tri Delta Housing with support from outside general counsel.
• Lead and execute transition activities for locations joining Tri Delta Housing, collaborating with Executive Office team members and outside experts.
• Track and report on transition progress and provide regular status updates for leadership.
• Visit properties as requested to assist with transitions.
• Capture and share stories showcasing the benefits and service offerings of Tri Delta Housing.
• Create and execute Tri Delta Housing’s presence at enterprise events to position it as a distinct housing solution.
• Develop and conceptualize Tri Delta Housing’s marketing and online presence, serving as project owner with the Brand Advancement Team.
• Collaborate with staff and volunteer teams to promote the value of the housing experience as part of Tri Delta membership.

Requirements

• Bachelor’s degree from an accredited college or university.
• 3-5 years of experience in areas such as:
  • Sales or marketing
  • Business operations
  • Property transfers (deeds, title exams, etc.)
  • Supervision and team leadership
• Excellent communication, presentation, and stakeholder management skills.
• Strong project management and change management skills.
• Ability to adapt to change and meet shifting priorities.
• Experience leading cross-functional teams.
• Ability to travel as requested.

Preferred Qualifications

• Experience in non-profit or mission-driven organizations.
• Tri Delta alumna or similar Greek-life housing experience.

Professional Expectations

• Abide by and lead others in Tri Delta’s project management process and practices.
• Receive and act on feedback; focus on self-development.
• Pursue open and consistent communication with employees and volunteers.
• Conduct all work with a focus on elevating Tri Delta’s brand as a premier women’s organization.
• Be passionate about serving others and helping them become their best selves.

Benefits

• Paid vacation & holidays
• Health insurance (medical, dental, & vision)
• Retirement benefits
• Life insurance
• Industry-leading professional training
• Growth & promotion opportunities

Important Considerations

Successful completion of a background check and drug test is required. Tri Delta does not use AI or algorithm-based tools in the hiring process. The organization values diverse perspectives and is committed to a workplace free of discrimination and harassment.