Director, Supply Operations

Job Description Read this part first This is a role for someone who wants to own the strategic marketplace intersection of client demand, panel capabilities, partner networks, and platform functionality. We are looking for a Director, Supply Operations to build and optimize Prodege supply ecosystem. This is a deeply analytical, hands-on leadership role. You lead by diagnosing delivery bottlenecks, designing supply strategies, and optimizing marketplace unit economics, not by staying at a high-level theoretical layer. If you prefer static operational oversight, this is not the role for you. But if you are a marketplace strategist who owns the supply lifecycle end-to-end, from demand forecasting and partner performance management to survey routing optimization and gross margin expansion, keep reading. You will manage the supply architecture for a global platform serving over 120 million registered users. Supported by a sophisticated data infrastructure and our Blackstone investment in early 2026, you will have the mandate and resources needed to build a scalable, high-efficiency supply network. If you enjoy solving complex supply and demand puzzles, working across product, analytics, and revenue teams, and driving operational profitability, this role is for you. Prodege A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty and product adoption. Bolstered by a major investment by Blackstone in the first quarter of 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences. What you will own The end-to-end supply strategy across proprietary panels, third-party partners, and emerging supply channelsThe health, efficiency, and delivery reliability of Prodege supply marketplaceThe business requirements and product roadmap priorities for supply allocation, routing, profiling, and inventory management toolsSupply ecosystem economics, including effective cost per complete, gross margin tracking, supplier cost management, and profitability by audience segmentCross-functional alignment between sales demand forecasts and operational supply capabilities What makes this role exciting You will directly shape the supply strategy that powers fulfillment for top enterprise accounts and market research operations globallyYou will solve high-complexity marketplace problems across conversion rates, incidence assumptions, panel velocity, and fraud preventionYou will serve as the core business owner driving supply platform enhancements in close partnership with product and engineering leadersYou will leverage high-volume operational datasets to build predictive supply forecasting models and automated reporting systemsYou will join an organization with strong business momentum, backed by Blackstone, during an exciting phase of global platform expansion What you will do Forecast client demand patterns, identify potential audience shortages, and deploy targeted supply expansion solutionsEvaluate partner performance across geography, speed, cost, respondent quality, and delivery reliability to optimize portfolio mixDiagnose project-level delivery bottlenecks and analyze fulfillment metrics including fill rates, conversion rates, and time to fillPartner with product and engineering teams to identify and prioritize platform features that enhance routing efficiency and inventory visibilityAdvise sales, client success, and research teams on feasibility, pricing implications, incidence expectations, and achievable project timelinesCollaborate with finance to track gross margin impact, manage supplier cost inflation, and align pricing guidance with operational realities What you will bring Eight (8) or more years of experience within market research, sample operations, panel management, respondent supply, or marketplace operationsFour (4) or more years in a leadership role managing supply strategy, marketplace performance, or supplier ecosystemsIn-depth expertise in online survey sampling, feasibility modeling, incidence rates, quota management, and survey routing dynamicsProven track record of managing both proprietary panel assets and third-party sample provider networksStrong analytical capability with proficiency in evaluating operational dashboards, unit economics, and gross margin optimizationDemonstrated cross-functional leadership skills with the ability to influence revenue, product, and finance stakeholdersAbility to operate effectively across a remote, global organization spanning multiple regions and time zones Bonus points Bachelor of Arts or Bachelor of Science degreeExperience building automated supplier scorecards, inventory forecasting tools, or audience feasibility enginesDirect experience developing survey routing logic, profiling algorithms, or marketplace matching rulesFamiliarity with advanced respondent validation, digital fingerprinting, and automated fraud prevention technologies Pay Transparency The anticipated base salary range for this position is $155,000 to $170,000. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to; the type and length of experience within the job, type and length of experience within the industry, the type and length of knowledge and skills for the position, education, training, etc. Prodege is a multi-state employer and final compensation within this range could be impacted by work location. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Prodege Benefits Prodege offers a comprehensive benefits package to US Full-time employees including medical, dental, vision, STD, LTD and basic life insurance. Employees receive flexible PTO, as well as paid sick leave prorated based on hire date. US Employees have eight paid holidays throughout the calendar year. Equal Employment Opportunity Statement At Prodege, we are committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. FCIHO Employers will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of FCIHO.