Director Supply Chain

About the Role

End-to-end responsibility for the strategies, processes, and systems to create a best-in-class demand and supply planning function. This leader will collaborate with the analytical team to develop models and processes to improve purchase order creation, optimize inbound flow, and better integrate with vendors, carriers, and distribution centers. The role drives improvements in inventory performance, inventory availability, service levels, ordering logic, and inbound flow optimization at optimized supply chain costs for both Domestic and Import sourcing. Additionally, this position plays a key role in leading cross-functional initiatives to capitalize on growth and profit improvement opportunities, working collaboratively across the organization.

Responsibilities

• Provide leadership for the demand and supply planning function, including optimization and management of strategies, suppliers, facilities, processes, and personnel to deliver stellar customer service at the lowest total system cost.
• Manage inventory planning, control, efficiency (turns, placement, investment), flow, and related metrics.
• Maintain and optimize an enterprise inventory management system, driving visibility and improving performance across the network.
• Partner with cross-functional teams to enhance working capital positions, turns, accuracy, and Excess and Obsolete improvement.
• Build partnerships and programs with suppliers to drive end-to-end cost and performance optimization; identify and implement initiatives to innovate and collaborate with suppliers.
• Measure and drive compliance on key supplier performance metrics like On Time and In Full (OTIF); identify root causes of non-compliance and drive resolutions.
• Leverage demand and supply planning, inventory, and transportation management systems to drive operational efficiencies.
• Partner with analytical team and IT leadership to define ongoing technology needs to enhance capabilities across replenishment, inventory management, and vendor performance functions.
• Support cross-functional teams to eliminate silos, standardize processes, and develop consistent work standards across the network.
• Build a culture of process improvement and high performance; establish key performance indicators and baseline data to track improvements.
• Drive supply planning visibility across key stakeholders (suppliers, logistics, and distribution centers) and proactively plan and optimize flow against potential supply chain capacity constraints.
• Promote a culture of accountability and teamwork; develop team capabilities through mentoring, training, and coaching.
• Collaborate with product and sales teams to drive product life cycle management for new product launches and exiting products.
• Assess and mitigate risks associated with supply chain activities, ensuring business continuity and compliance; develop contingency plans for potential challenges.
• Monitor and report on key performance indicators related to forecast accuracy, inventory productivity, supplier OTIF, and supply chain costs.
• Utilize data and analytics to drive continuous improvement initiatives.
• Collaborate with cross-functional teams, including Finance, product, and sales, to align supply chain strategies with overall business objectives.
• Communicate effectively with internal stakeholders to address supply chain needs.
• Perform other duties as needed.

Requirements

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 10+ years of relevant experience or equivalent education and/or experience.
• 5+ years of management experience.

Skills

• Experience leading demand/supply planning, replenishment, and related functions in a retail or consumer products supply chain of appropriate size, structure, and complexity.
• Strategic experience building process and organizational capability in demand & supply planning, inventory management, and supplier performance.
• Track record of data-driven decision-making, leveraging ERP, MRP, WMS, and TMS systems to drive performance improvements.
• Proven ability to develop team structures and processes that drive results.
• Solid understanding of broader organizational context and goals.
• Able to delegate work effectively to team members without micromanaging.
• Focused on team productivity and collective impact.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

About the Company

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone, and vinyl flooring. The company’s industry-leading innovation yields products and technologies that differentiate its brands in the marketplace. Mohawk’s brands include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. Over the past decade, Mohawk has transformed from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia, and the United States.