Director, Supplier Business Development (US) - NYC
About the role
Nivoda is seeking a Director of Supplier Business Development to play a critical role in growing and managing our supplier base for our B2B diamond marketplace. This is a customer-facing, relationship-led role for a driven, strategic professional who excels in building trusted supplier partnerships both in person and remotely, optimizing supplier performance, and aligning their products with market demand.
Key Responsibilities
Supplier Acquisition and Onboarding: Identify and onboard high-quality suppliers that align with category standards. Conduct in-person and virtual meetings to communicate marketplace value propositions clearly and drive strong engagement with our platform.
Account Management and Supplier Support: Build deep, consultative relationships with suppliers and serve as their day-to-day point of contact for growth, performance, and issue resolution. Proactively support supplier needs, escalating and coordinating internally with tech, operations, and customer support teams to ensure a seamless experience.
Performance Analysis and Reporting: Use data to assess supplier performance, identify growth opportunities, and provide actionable feedback on selection, pricing, availability, and quality metrics.
Sales Enablement and Revenue Growth: Drive suppliers to meet revenue targets by optimizing product assortment, pricing strategies, and inventory levels. Promote express stock and fast-delivery initiatives to improve conversion and buyer satisfaction.
Quality and Compliance Oversight: Work closely with suppliers to maintain high-quality standards, proactively reducing return rates and customer complaints through ongoing quality monitoring and guidance.
Cross-functional Collaboration: Partner closely with category management, product, operations, and product marketing teams to align on category objectives, supplier priorities, and buyer engagement initiatives.
Supplier Training and Development: Support the development and delivery of training resources to help suppliers adopt best practices for product listing optimization, quality control, and performance improvement.
What do we need from you?
8+ years experience in sales, business development, or account management within the wholesale diamond or jewelry industry
Commercially sharp with a strategic mindset and experience negotiating with suppliers
Tech-savvy, with confidence in working with various digital tools day-to-day
Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum
Data-driven approach to account management: you use CRM and platform data to prioritize your time and conversations
Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike
Nice to have
Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics
Proven track record of driving revenue growth through partner or supplier relationships
Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture
About Nivoda
Nivoda is a global B2B diamond and gemstone marketplace that connects jewelry retailers with competitive, high-quality suppliers. With operations spanning multiple regions, Nivoda enables businesses to grow profitably by minimizing inventory risks and optimizing the supply chain. Our commitment to excellence, transparency, and innovation drives every part of our business — from supplier relationships to customer success.
The Company Culture and What We Offer
A vibrant company culture
Medical (United Healthcare), Dental, & Vision (Guardian Life) benefits
401K benefit (Guideline Inc)
Plenty of opportunities for growth and learning
Unlimited holiday allowance
Chance to join and contribute to a company during its exponential expansion phase
Our Current Benefits
Dynamic working environment in a rapidly growing company
Engage in intellectually challenging work that contributes significantly to Nivoda’s success and scalability
Our Culture and What We Offer
Empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact
Equal opportunity workplace dedicated to promoting diversity
Skills Can Be Learned
Embracing diversity is invaluable
Application Instructions
If after reading this job description you believe this is not the best fit for you, we’d encourage you to join our Talent Pool so we can keep you in mind as new roles open up. You can sign up here: Nivoda Talent Pool