Director, Strategy & Business Intelligence

Responsibilities

• Design, build, and maintain dashboards and reporting tools that provide club and central office stakeholders with timely, accurate visibility into key business metrics.
• Lead reporting automation efforts to improve efficiency, reduce manual processes, and ensure consistent data delivery across the organization.
• Develop compelling data visualizations that translate complex datasets into clear, actionable insights for a range of audiences.
• Support enterprise and club-level forecasting efforts, providing analytical frameworks and models that inform planning and resource allocation decisions.
• Carry out business analysis across HSH's club portfolio, identifying performance trends, operational opportunities, and areas for improvement.
• Build and manage club reporting and benchmarking frameworks that enable leadership to evaluate performance consistently across markets.
• Partner with the VP, Strategy & BI and senior leadership to support board reporting, investor materials, and strategic planning processes.
• Develop scalable processes, operational standards, and documentation that support the long-term growth of HSH's BI capabilities.

Qualifications

• Strong proficiency in dashboard and data visualization tools such as Tableau, Power BI, Looker, or comparable platforms.
• Demonstrated experience building reporting automation solutions that reduce manual effort and improve data reliability.
• Solid background in business analysis, including the ability to frame analytical questions, structure data models, and communicate findings clearly.
• Experience with forecasting methodologies and financial or operational planning support.
• Comfort working with large, complex datasets and translating them into executive-ready reporting.
• Experience in sports, entertainment, or multi-unit consumer businesses strongly preferred.