Director, Strategic Sourcing - Business Indirect (Director Procurement Systems and Operations)
About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
Duties & Responsibilities
The Director of Procurement is a leadership position responsible for managing and optimizing the full scope of supply chain functions, including procurement across a multi-site healthcare organization. This role plays a critical part in aligning supply chain operations with the organization's clinical and financial objectives to ensure cost-effectiveness, service continuity, and patient care excellence. The Director will lead cross-functional efforts to standardize procedures, implement best practices, and enhance supply chain visibility and responsiveness. With a strong focus on operational execution, this individual will be accountable for process efficiency, vendor performance, and team leadership within a fast-paced and dynamic healthcare environment.
Summary of Essential Duties and Responsibilities
- Strategic Planning
- Develop and implement a robust, organization-wide supply chain operations strategy aligned with institutional goals and evolving healthcare demands
- Drive enterprise-wide standardization of supply chain policies, procedures, and workflows to promote efficiency and regulatory compliance
- Evaluate and recommend supply chain technologies and system upgrades that improve visibility, integration, and end-to-end operational performance
- Identify strategic improvement initiatives to enhance supply chain service delivery, reduce operational costs, and improve stakeholder satisfaction
- Establish a framework for monitoring, benchmarking, and reporting on departmental KPIs aligned with long-term goals
- Operational Performance
- Lead the day-to-day operations of procurement, sourcing and supplier relationship management
- Support departmental budgeting processes, helping to monitor costs and allocate resources in line with organizational priorities
- Collaborate with clinical, administrative, and financial departments to ensure timely and efficient delivery of products and services
- Develop and deliver regular executive briefings to senior leadership, providing insights on operational performance, risks, and strategic opportunities
- Maintain supplier performance, mitigate risks, and resolve operational issues to maintain consistent supply and service continuity
- Maintain quality control and ensure all procurement documents, purchase orders, and contracts are accurately maintained and auditable in internal systems
- Continuously assess and improve departmental processes using data analytics, workflow optimization tools, and feedback from internal stakeholders
- Financial Management
- Monitor departmental budgets, ensuring effective cost control and resource allocation aligned with organizational priorities
- Track and report financial metrics such as procurement cycle times, and cost savings from process improvements
- Collaborate with finance to analyze trends, forecast expenses, and support capital planning efforts related to supply chain infrastructure
- Develop and implement cost-saving initiatives while maintaining high standards for quality, compliance, and service
Minimum Qualifications
- Baccalaureate degree from an accredited college or university in Business Administration, Computer Science, Management or other related discipline from an accredited college or university; and six (6) years of satisfactory, full-time paid responsible experience in information processing, program management, systems development or related activity in a large governmental agency, hospital or health care facility, or hospital-related business firm, three (3) years of which must have been in a managerial capacity;
- Master’s degree from an accredited college or university in disciplines, as listed in “1” above, and five (5) years of experience, as described in #2 above, one (1) year of which must have been in a managerial capacity;
- A satisfactory equivalent combination of education and experience.
Department Preferences
- Strong foundation in supply chain operations with a track record of managing complex procurements within a healthcare or large-scale organization
- Hands-on leader who can balance strategic planning with operational execution, while fostering a culture of service excellence and accountability
- Experience implementing digital tools and platforms that improve supply chain visibility and responsiveness
- Highly organized, metrics-driven, and capable of effectively communicating performance updates and operational needs to internal stakeholders and senior leadership
- Supply Chain
- Vendor Management
- Project Management and Operations
- Proficiency in Excel, WORD
- Establishing and Managing KPI’s
- Customer Service
- Problem Solving
- Data Analytics
- 5-6 years of relevant experience showing a progressive increase of responsibilities and experience
Benefits
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retail Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
How To Apply
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.